I can't sign in to msn.

aliEnRIK

hmmmm

Personally id uninstall messenger

Run ccleaner ~
http://www.filehippo.com/download_ccleaner/
Run the top 2 scans (back up the registry when it asks)

Then reinstall msn

Rikki

I've just tried logging into msn on a different computer and get the same problem. Now I'm really confused.

aliEnRIK

Rikki wrote: »

I've just tried logging into msn on a different computer and get the same problem. Now I'm really confused.

Through the same internet connection or elsewhere?
if the same, then the problems with the router or modem etc
If elsewhere then its looking like the problem is at their end

Rikki

aliEnRIK wrote: »

Through the same internet connection or elsewhere?
if the same, then the problems with the router or modem etc
If elsewhere then its looking like the problem is at their end

Same router.

Any suggestions as to what to try next?

aliEnRIK

Whats the exact router make and model?

Rikki

Its a Netgear DG834PN. I have rebooted the router earlier today to no affect.

Could the Zone alarm firewall be stopping the connection.

aliEnRIK

Rikki wrote: »

Its a Netgear DG834PN. I have rebooted the router earlier today to no affect.

Could the Zone alarm firewall be stopping the connection.

I was thinking that myself actually

I assume zonealarm is on both pcs? If so and the settings are fine (ie ~ msn NOT blocked) then go ahead and uninstall (for now)

The problem is that its near impossible to 'completely' uninstall. Thats the first job though I think. Uninstall and turn on windows firewall (XP or VISTA?). Run ccleaner (posted above) and retry

if it works then id suggest comodo in place of it
http://www.personalfirewall.comodo.com/download_firewall.html

espresso

aliEnRIK wrote: »

I was thinking that myself actually

I assume zonealarm is on both pcs? If so and the settings are fine (ie ~ msn NOT blocked) then go ahead and uninstall (for now)

I doubt if ZA is blocking MSN. Why would it suddenly start to block it now?

aliEnRIK

espresso wrote: »

I doubt if ZA is blocking MSN. Why would it suddenly start to block it now?

Zonealarm appears to have many 'quirks', and the latest update could have something to do with it (the latest update has had LOADS of complaints according to their own forums)

Saying that ~ im sure the OPs open to suggestions

espresso

Comodo is not without it's "quirks"