Somebody PLEASE ! Help me get the scanner working.

robowen

I'm pulling me hair out here trying to sort out the driver for me scanner.
I've got a Mustek 1200UB scanner.
I've found the drivers, all 5 of them, but they wont unzip or load.

It says you need to download a Twain driver and Panel, a Generic Scanning Module as well.....but it dont say where from ?????????

It says you can download all files in one go....but it dont tell you where !

I'm gonna lob it through the window in a min :mad:

rob

intel

Twain Driver... http://www.driver-downloads.com/mustek/mustek.htm

Or

http://www.mustek.com/Download/driv_scanr/english/1200usb.html

Or

http://www.mustek.de/eng_/html/treiber.htm

-TangleFoot-

Mustek drivers:
http://www.mustek.de/eng_/html/treiber.htm

Microsoft Update:
http://update.microsoft.com/

irnbru_2

robowen wrote:

It says you need to download a Twain driver and Panel, a Generic Scanning Module as well.....but it dont say where from ?????????

Try here.

robowen

nah ! Tried all them :doh:

The web.exe file won't open. It comes up with a error message
"c:\PROGRA~1\Symantec\S32EVNT1.DLL.An installable Virtual Device Driver Failed Dll initialization."

All the other files downloaded are not associated with any program either. If you click on them it wants to search the web for the program that created them. :mad:

rob

intel

Is norton firewall blocking the scanner?

robowen

I don't think so. :think:
I removed it a while back and now have macafee.
Maybe it hasn't removed all the files from norton :think:

intel

robowen wrote:

I don't think so. :think:
I removed it a while back and now have macafee.
Maybe it hasn't removed all the files from norton :think:

Well its just that in a link I saw Symantec and they make norton
so maybe some files need to be downloaded to your PC and Norton might be blocking it, Mmmm Just a theory....

m00nie

i had one of these bearpaw thingy type scanner, all worked untill one day something happened, never did work again., i looked everywhere for the files needed and found it was a coomon thing and people looking for the same thing.

when i bought a new pc the scanner was included with the sale of the old one

irnbru_2

robowen wrote:

I don't think so. :think:
I removed it a while back and now have macafee.
Maybe it hasn't removed all the files from norton :think:

I don't think it has. Do a search for 'S32EVNT1.DLL installable' on Usenet.

robowen

I tried searching usenet. Not sure what I'm looking for
Non of this makes any sense to me.

I tried symantec to get support. I paid for the product initially, it was supposed to remove all files itself when I scrapped it, now they want me to pay them again to remove the files :mad:

I'm looking at finding a good reg editor and deleting the symantec files.

Not sure if that's a wise move though

rob :rudolf: