I`ve just received a strange e`mail from the Abbey!!

katies_mum

Hi,

I have just received this e`mail from the Abbey, don`t have any bank accounts with them apart from my B & B accounts!!

The e`mail isn`t even addressed to me or my hubby..


Can anyone help? should I delete it, don`t want to press any buttons to secure my account!!!! that I havn`t got with them ... me thinks its not right.



IMPORTANT UPDATE - Secure your savings with Abbey‏
From:Abbey Online Banking (accounts@abbey.co.uk)You may not know this senderSent:10 October 2008 14:13:39To:
Dear Valued Customer,

We recently reviewed your account, and noticed that your Abbey bank account
was accessed by an unauthorized third party.

Due to this, you are requested to follow the provided steps to confirm your
Online Banking details for the safety of your Accounts.

Simply click Secure Account to secure your Internet Banking details.


Thank you for banking with us.

Customer Services,
Abbey National Plc.


All help much appreciated.

tinkerbell84

It's a scam.

Just delete it.

I get them all the time from banks I don't hold accounts with

Jim_B_3

Don't push a thing. I'd stake my life savings on it being a phishing scam attempt (if my savings weren't on an all-expenses paid trip across the international financial system, that is). Delete it.

katies_mum

Thanks thought it must be, but then you do sometimes begin to doubt yourself!! I`ve got rid of it.

mattytun

its spam i get loads and im not with them log into your abbey account but not using the email and see if there is any letters for you

katies_mum

I havn`t actually got any Abbey accounts, thought they were still with
B & B.

mattytun

forgot to say have a look at this site http://www.banksafeonline.org.uk/
plus your browser should block any scams keep pc updated and protection

nikell

Yep its a scam called Phishing, the scammer sets up a website that looks like the banks website they are pretending to be (in your case Abbey). It will ask you to enter your private banking information, account number, passcode etc, but all it does is send the scammer these details. They then log in to your bank and take all your money! Always delete these emails and never follow any links from an email like this or enter the information they ask for. Your bank will never email you and ask for this information or for any kind identity verification , why would they already have it!

katies_mum

Thanks again, this is the first time i`ve had one of these. I wouldn`t give any details about my accounts, but I can see how some people would, kind of looks official.

JimmyTheWig

There is as good as no chance that this is a real email from Abbey. It is bound to be someone trying to get your details. You are doing the right thing by not clicking on it.

Option 1. Delete and ignore.
Option 2. Report to Abbey on 0845 600 4388, as per their website. While this is what they suggest there are so many "phishing" emails these days I'm not sure they'd be particularly interested.
Option 3. Log in to your B&B account - VIA THE NORMAL WAY - and check if that is ok. If it is ok then proceed with option 1 or 2. If not, then contact B&B pdq!

Option 4, of course, is to follow their links, give away all your personal details and expect your bank accounts to be compromised in the future.

I'd suggest options 1-3, not option 4...

webdigga

katies_mum wrote: »

Thanks thought it must be, but then you do sometimes begin to doubt yourself!! I`ve got rid of it.

Never doubt yourself :-)

The 2 banks I use have never sent me an email in over 10 years and they certainly wouldn't try to contact you this way for important information.

Hit delete like I have to on the 5 or so I get every day ;-)