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Belkin F5D7632 Problems

bazza1603
bazza1603 Posts: 591 Forumite
in Techie Stuff
Hi,

I have bought a Belkin F5D7632 yesterday and I am having problems and cannot find an answer. Belkins support both online and by telephone is poor and have not managed to speak to a person yet.

The router is connected to by base unit by ethernet cable. I use Virgin.net for my broadband. After surfing for a while some webpages stop loading if I start using them a lot. examples are BBC.co.uk.news and sport. If I press F5 they timeout straight away. Its strange as other sites continue to work no problem at all.

Only way I can kick it back into life is by rebooting the modem.

I have updated Firmware. Changed MTU settings to 1400 and timeout to 0

Anyone else suggest anything? Or shall i swop it for a netgear?

Regards

Barry

Comments

  • heatherw_01
    heatherw_01 Posts: 6,821 Ambassador
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I have this problem too. It starts blocking webpages after a while. A reboot solves the problem. It is the firewall that blocks the pages but I do not know how to solve it.
    I’m a Forum Ambassador and I support the Forum Team on the Quick Grabbit, Freebies, Overseas Holidays & Travel Planning and the UK Holidays, Days Out & Entertainments boards.
    If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
    All views are my own and not the official line of MoneySavingExpert.
  • backflip
    backflip Posts: 218 Forumite
    I had a problem with a Belkin WAP and phoned their free helpline which operates 24/7 on 00800 22355460 and after trying for about an hour I spoke to a technician who was fantastically helpful and sorted my problem out. Prior to that, I was getting nowhere emailing them.
  • jakemuk
    jakemuk Posts: 973 Forumite
    why would the firewall block web pages ? heather im intrigued :D
    Wannabe DFW NERD: Not fully fledged member yet !
    HSBC Bank Charges Reclaim In Progress Total: £1462.56
    HSBC CC Reclaim Total: £180.00 PAID IN FULL :D
  • bazza1603
    bazza1603 Posts: 591 Forumite
    Hi,

    Mines seems to get very hot when sitting on a solid surface, But seems to behave it I hang it in the air...

    Whether or not this is the cause I am off to get a replacement.

    Regards

    Barry
  • heatherw_01
    heatherw_01 Posts: 6,821 Ambassador
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    jakemuk wrote:
    why would the firewall block web pages ? heather im intrigued :D

    It is the blacklist on the firewall
    I’m a Forum Ambassador and I support the Forum Team on the Quick Grabbit, Freebies, Overseas Holidays & Travel Planning and the UK Holidays, Days Out & Entertainments boards.
    If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
    All views are my own and not the official line of MoneySavingExpert.
  • peterfleet
    peterfleet Posts: 23 Forumite
    Belkin 736x ADSL modem wireless routers tend to run hot, and some fail in the way described above.

    I had this problem some months ago, and I chose to replace it with a different device from Safecom bought from Ebuyer. This runs cooler 24 hours per day, every day.

    I guess there are other manufacturers' units which others find to be very stable, but I have no personal experience of them. After all how long is reasonable before a ADSL modem router should fail? One year; or 5 years?

    Shame because I liked the Belkin software interface.
    Old Faithful we roam the range together,
    Old Faithful in any kind of weather,
    When the round up days are over,
    And the Boulevard’s white with clover,
    For you old faithful pal of mine.
    Giddy up old fella cos the moon is yellow tonight,
    Giddy up old fella cos the moon is mellow and bright,
    There’s a coyote crying at the moon above,
    Carry me back to the one I love,
    And you old faithful pal of mine.
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