Play £5 vouchers updates

lestamunda

The ones who are getting the "come to our attention" email - did you order loads of items under a fiver - so no cost?

I ordered over 15 items, all have got through, but I did pay on top for all of them.....

They firstly charged seperately for each item off my card for the first few, but have now added all 8 items together for my second part of order and put it through as one transaction on my card.

I have a funny feeling if you paid on top for the majority/all of your orders, you should be OK.

Or I might just be one of the lucky ones.

Either way, play.com have made over 70 quid off me........my idea was to buy the kids loads of DVDs for xmas, and any spare codes were used to buy more popular DVDs that I will flog on eBay to make up the cost of the kids ones!

WELSH-DRAGON_2

Just checked mine - 6 posted, 1 processing, 2 pre-ordered and one order placed. Initially, I thought I wouldn't get any so well pleased, if I only get the first 6. (On the 10 orders all of them were for 99p or above).

lestamunda

Pls also note, the orders go as follows:

processing
packing - they will now charge you!
back to processing
then sent!!!!!!!!

steveh2001

Wonder if the fact that everyone ordered Martin's book pointed play.com to here!!

gizmoleeds

jadring wrote:

I can't keep up, now on play it says that my item has been posted 3/12 not 1/12 like yesterday, I have had an e-mail from them and the money has been taken out of my account.

OH newly set up account is still 'processing' the order which had been 'posted' yesterday, no e-mail from them but money taken out of account.

VERY STRANGE!!!!!

There are some strang things happening. One of my orders has gone:

Processing - Packing - Processing - Packing - Processing

...which is far more stages than it should have. Also, two my items have today changed to "Posted 1/12/05".

Saveit

jaghir wrote:

The ones who are getting the "come to our attention" email - did you order loads of items under a fiver - so no cost?

I ordered over 15 items, all have got through, but I did pay on top for all of them.....

They firstly charged seperately for each item off my card for the first few, but have now added all 8 items together for my second part of order and put it through as one transaction on my card.

I have a funny feeling if you paid on top for the majority/all of your orders, you should be OK.

Or I might just be one of the lucky ones.

Either way, play.com have made over 70 quid off me........my idea was to buy the kids loads of DVDs for xmas, and any spare codes were used to buy more popular DVDs that I will flog on eBay to make up the cost of the kids ones!

My total order was £207 no free items and have all of mine cancelled except one so that isn't the case.

blakea8k

Just had this email:

Thank you for your recent order with Play.com.

At Play.com, we value your custom and take your online security very
seriously. With this in mind we have an additional security check in place
for high value orders.

To perform this check we ask that you contact our Large Order Department
on 0845 800 1020 ( UK only ) or +44 (0)1534 877 595 ( outside UK ). Please
have the card registered on the account to hand so that we can process
your order as quickly as possible.

Please accept our apologies for any inconvenience this may have caused you
and thank you for your patience and valued custom.


Kind Regards

Play

So do i just phone up with my postcode?

blakea8k

just phoned up and it was all good hopefully

golfyboy

gizmoleeds wrote:

There are some strang things happening. One of my orders has gone:

Processing - Packing - Processing - Packing - Processing

...which is far more stages than it should have. Also, two my items have today changed to "Posted 1/12/05".

This is getting daft now.
Two of my items which had gone back to packing for 2nd time are now back to processing....for 3rd time.

0/8 posted

leona71

Well i have used a few codes and bought two things on 3 accounts and used the £5 off voucher one of which was free and everything bar one item in coming up as sent. Checked my bank online and they've charged my card....so looking good for me...