Ema

lisajb_2

Hi all

The most frustrating experience ever!:mad:

My daughter sent her application off in the first week of September (this after about 5 requests for an application form!) and has heard nothing. I know there are major problems (about 162,000 applications that haven't been processed).

I phoned on Monday and was told her application wasn't on the system yet "but we have received it". Not quite sure how they would know this. They're supposed to have a database showing what was received and when so applicants who have applied within 28 days of their course starting don't miss out, but they can't tell me anything about her application, when it might be in the system, when it might be processed or when she might get some money. The poor kid is doing two jobs at the moment to cover her bus and train fares to college. Not that working will hurt her, but she's so tired.

Has anyone else's child applied for EMA, and how long did it take to get sorted, or are you still waiting to hear?

Lovaabargain

DS2 applied at the end of July & he didn't hear anything until the second week of September when he got confirmation that his application had been received & then he received his notice of entitlement at the beginning of last week & so should get his first payment tomorrow.

Hope your daughter hears something soon!

bestpud

DD applied at the end of June and received her first payment about 10 days ago - she started college on the 1st September so about three weeks late!

My friend was saying her dd has't had hers yet and no sign of it - not sure when she applied but she didn't go for the interview until after her GCSE results came out so I'm thinking it was quite late.

saffsie

My dd sent her form in about the middle of august and is still waiting for her's haven't heard anything back when i rang up was just told applications were being dealt with and would be backdated

aaranj

i applied in june and received my first payment a few weeks ago and have been getting them every week since. got my payment today for last week

jembie

My Daughter applied in June and received a confirmation in the middle of August. She has been paid twice so far.
She won't be getting anything this week though as she had to have last Friday off and if you miss one day you miss a whole week's money

lisajb_2

Its a complete mess - they don't seem to know whats going on! I hope she hears something soon, but I'm not confident.

SuziQ

jembie wrote: »

My Daughter applied in June and received a confirmation in the middle of August. She has been paid twice so far.
She won't be getting anything this week though as she had to have last Friday off and if you miss one day you miss a whole week's money

I thought if you phoned in sick you still got paid? Mt daughter never took a day off but I know one of her friends did and still got paid.

bluetimone97

My son applied in June and only got his infomation sent back last week and still no award letter or payments. Very frustrating and not really good enough service.

aaranj

SuziQ wrote: »

I thought if you phoned in sick you still got paid? Mt daughter never took a day off but I know one of her friends did and still got paid.

you usually have to provide a doctors note but it is at the discression of the college

jembie

aaranj wrote: »

you usually have to provide a doctors note but it is at the discression of the college

Yeah. My daughter has been told she won't get paid this week. She wasn't ill enough to see the doctor but was too ill to go to college (runny bottom etc...:o )