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Is this legal?!

13»

Comments

  • stugib
    stugib Posts: 2,601 Forumite
    1,000 Posts Combo Breaker
    GOTO BED.....NOW
    Is this the point where you try to get me into an argument so you can whine to the mods and get your slip-up removed because it's off-topic...(again)?
  • Stop being a troll Sluglip....or whatever your name is...

    Now lets get back on topic before you hijack it again sluglip
  • uktim29
    uktim29 Posts: 2,722 Forumite
    stugib wrote: »
    That's a pretty out-of-character childish response from you Tim, was almost as if...as if...dangeroussports had written it himself. Forgotton who you were signed in as?

    You not signing in as Taxiphil today then!
  • Galaxy863
    Galaxy863 Posts: 91 Forumite
    Part of the Furniture 10 Posts Name Dropper Combo Breaker
    Well just to update....

    My mother has been trying to talk to someone about the huge difference in price between my photos and my sisters for almost a week now and is constantly either put on hold then hung up on, just hung up on or promised a call back and no-one ever getting in touch.

    I wasn't going to complain to them but because they've been so unprofessional I rang them earlier and couldn't believe what I was hearing. Firstly they tried telling me it wasn't illegal to discuss my account with my mother because she was " my mum ". Then they said she already knew and had all the details, then that she asked so they told her, then that they had to tell her to make a comparison?!

    I told them that at no point did I ever give my permission for them to discuss my account so wanted to speak to a manager to which I was told I can't, then that they were in a meeting. I asked them to get her to ring me back when she was free but they then said she was out of the office for 3 days?!

    I managed to get her email address ( apparently she doesn't have a phone number ) so have sent her a nice ;) email.

    I'm not normally one to complain but I can't get over how unprofessional, rude and arrogant the staff I have dealt with are!

    I have looked the company up on the internet and there are just pages and pages of complaints about them.
    GROCERY CHALLENGE!!
    For petrol, food & toiletries for 2 adults and 2 guinea pigs!
    October £150/£158.61 :o November £150/£213.52 :eek: December £250/£230.92 January £250/£204.27
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