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  • lamb7994
    lamb7994 Posts: 535 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    k i need help. I got two smarts that got sent to me, am i supposed to send them back in that grey envelope.

    and secondly does everyone use they're old envelopes like bills and stuff to send other people stuff. cos eveytime i get sent that piece of paper, everyone uses different envelopes. thanks

    You keep the smart to send out with your posting it will tell you when to use them on your online posting plan. It will show wether you nned to send them back if you go to the smarts section on the website.
    no you only use the envelopes they send to you.

    James
  • lamb7994
    lamb7994 Posts: 535 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Also has anyone actually had any mail today? Or did the Sunday delivery get called off as they didn't strike?

    I did get post on sunday 3 test items and 2 bills - unfortunately so some posties were working but don't think every area had posties working.

    J
  • echo
    echo Posts: 1,728 Forumite
    don't know anybody who received mail yesterday
  • boo1
    boo1 Posts: 160 Forumite
    Just joined this evening, hope it's not too difficult for my addled brain, need to save serious money next year, this is the start by not buying stamps (hopefully). :D
  • No $h1t Sherlock?

    Next thing you'll be saying he's got his own website?

    Oh, hang on.......

    No need for the sarcasm. I was just answering a question for someone else.
    LBM February 2008. DFD March 2013 19 August 2011
    Debt at LBM £14,395.48. Debt Now £0
  • lwt2006
    lwt2006 Posts: 127 Forumite
    Hello. I applied and was accepted for the panel and received my training samples. I posted the first but when I tried to enter the details on the website, it would not allow me to. I emailed them and they said they were aware of the problem and would get back to me in due course.

    That was about a month ago. Anbody got any advice?
  • ok so i've just recorded the smart. and i have to send it back to RI, am i supposed to send back the sheet with the R???. And am i supposed to send back the R??? even if they dont have any smarts. thanks
    2008 wins: Samsung NV20, 42inch JVC
    2009 wins: Xbox 360 Elite
  • I joined early last week and got my training pack through at the weekend. Very pleased I am on it now - 1st lot due back next week.
  • catmiaow
    catmiaow Posts: 5,954 Forumite
    1,000 Posts Combo Breaker
    ok so i've just recorded the smart. and i have to send it back to RI, am i supposed to send back the sheet with the R???. And am i supposed to send back the R??? even if they dont have any smarts. thanks

    Check the manage my smarts part on the website. It will know what smarts you have, if you have to return them it will be red over what you need to return otherwise keep them as you will be asked to send them with test letters.
    No you're not a vegetarian if you eat any animal or fish, so do not insult genuine veggies by calling yourself one! :mad:

    Thanks to everyone who posts competitions. You are the stars of the board :T:j:T
  • ok so i've just recorded the smart. and i have to send it back to RI, am i supposed to send back the sheet with the R???. And am i supposed to send back the R??? even if they dont have any smarts. thanks

    Smarts which are sent back to Kantar go in the special Smarts grey envelope. You don't put anything else in that envelope - but do add one of the stickers which has a bar code on it and says something like "attach this label to the envelope inside which you return items to us inside".

    The sheets of paper which have the stickers with the R-number on are returned weekly inside the envelope in which you received them. The collection of such envelopes and contents are sent off in the large grey envelopes - again with one of the bar coded labels stuck on the outside of the grey envelope.
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