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problem with DHL, and currys delivery dhl say they have delivered it and they hadnt

24

Comments

  • Nex0
    Nex0 Posts: 913 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Jockey666 wrote: »
    Not sure what your getting at?

    I mean't whats the offence in the driver signing for a delivery and leaving it behind the bin that would be of interest to the police. DHL may sack him but the police won't take action.

    Because it wasn't his to sign for might have something to do with it.

    Leaving it behind a bin is fine providing its there for the buyer when they get back but in this case its not.
  • kiddy_guy
    kiddy_guy Posts: 987 Forumite
    Part of the Furniture 500 Posts
    Some useful advice for the OP.

    Can you prove neither of you were at home at the time of delivery? Anything - receipts, cash withdrawal slips from the bank?

    Was the DHL driver using a GPRS palm? Can they prove where he was via GPRS?

    Have you seen a hard copy of the POD? Is it properly signed and dated?

    I use DHL so any info you can give me might be useful to help you.
  • Jockey666
    Jockey666 Posts: 80 Forumite
    Nex0 wrote: »
    Because it wasn't his to sign for might have something to do with it.

    Leaving it behind a bin is fine providing its there for the buyer when they get back but in this case its not.

    Still not a criminal offenceto sign it.

    If he left it behind the bin and some one else took it, then the driver would be a witness and I don't think the police arrest witnesses.
  • Nex0
    Nex0 Posts: 913 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Jockey666 wrote: »
    Still not a criminal offenceto sign it.

    If he left it behind the bin and some one else took it, then the driver would be a witness and I don't think the police arrest witnesses.

    So why do you think the dropping the card through the door system saying no one was in to take your parcel was invented?

    And how exactly would you prove the driver did put it behind the bin?

    If its not there now and they only have there word to go on I really don't think that makes him a witness as they have no proof to back up his claims.
  • soolin
    soolin Posts: 74,680 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Jockey666 wrote: »
    Still not a criminal offenceto sign it.

    If he left it behind the bin and some one else took it, then the driver would be a witness and I don't think the police arrest witnesses.

    It depends what the signature is for. If the signature is merely to say that an item has been left, then the sender has no proof of receipt so OP can easily reclaim their money. If however the signature is intended to prove receipt then the person leaving the parcel cannot possibly be in a position to sign it and would therefore have signed it incorrectly and can be disciplined by his employer and possibly even prosecuted for it if the employer feels the circumstances warrant that. To me that seems logical :confused:

    The problem is proving who signed for it, at the moment it is only conjecture that it was the delivery driver it is still possible that it was deivered to the wrong person.
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  • kaya
    kaya Posts: 2,465 Forumite
    Part of the Furniture Combo Breaker
    Ask for a proof of delivery, the chances of somebody's random forged signiture looking exactly like yours are millions to one, thats the point of signitures isn't it?
  • Nex0 wrote: »
    And how exactly would you prove the driver did put it behind the bin?

    If its not there now and they only have there word to go on I really don't think that makes him a witness as they have no proof to back up his claims.

    I thought, if the poilce became involved they would have to prove the driver didn't put it behind the bin. If he says he did and someone else must have taken it and they can't prove otherwise then end of their investigation. He wouldn't need anyone else to backup his claim to avoid any prosecution. OK the company may have some large issues with is and rightly so.

    So Nex0, he will probably end up being traeted as a witness even without his claim being backed up. It's only Scottish law that needs such co-oberation.

    Look at it this was if you were walking down the street alone and some random punched you in the face. Who would back up your story if there were no one arround? Would you expect the police to take a witness statement or arrest you? It mustn't of happened cause no one else saw it according to you. Ah the joys of the English legal system.
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  • kaya wrote: »
    Ask for a proof of delivery, the chances of somebody's random forged signiture looking exactly like yours are millions to one, thats the point of signitures isn't it?


    and if it looks like the OP's, where does he go from there?
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  • Nex0
    Nex0 Posts: 913 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    I thought, if the poilce became involved they would have to prove the driver didn't put it behind the bin. If he says he did and someone else must have taken it and they can't prove otherwise then end of their investigation. He wouldn't need anyone else to backup his claim to avoid any prosecution. OK the company may have some large issues with is and rightly so.

    So Nex0, he will probably end up being traeted as a witness even without his claim being backed up. It's only Scottish law that needs such co-oberation.

    Look at it this was if you were walking down the street alone and some random punched you in the face. Who would back up your story if there were no one arround? Would you expect the police to take a witness statement or arrest you? It mustn't of happened cause no one else saw it according to you. Ah the joys of the English legal system.

    If I got punched in the face I would expect so marks as proof but yes I see where your coming from.

    Seeing as the ops wife is Indian and the driver remember a white women signing for it I can only assume they went to the wrong house.

    Hopefully were get an update soon.
  • Nex0 wrote: »
    So what exactly is recorded delivery for then?

    Nex0

    I don’t wish to start an argument with you but this is my view. There are two types of recorded delivery.
    • Royal Mail
    • Any other delivery that requires a signature and creates a record of delivery.

    Royal Mail is Her Majesties mail and it is a criminal offence to mess with it. A DHL delivery is not. DHL have a number of terms and conditions for there deliveries and yes a signature may have been required. If the driver were to sign it himself and leave the item somewhere (I have had so called signed for items left behind my car on the drive on two occasions) and the OP had come home and found it, I doubt he would have even started the post.

    However that isn’t the case. No doubt the driver has broken the terms and conditions of the delivery. Currys sent the item and would therefore have a contract which the company have broken. Breach of contract is a civil offence and not a matter for the police, so unless it can be proved the driver retained the item for himself or a third party or there have been similar incidents with the same driver then the police will have very little involvement.

    There is not enough evidence to support a charge against the driver and very little if any to arrest him. If he is spoken to by the police and not as a suspect then he is a potential witness, like it or not
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