returning an item to comet

JamesN

ok, i brought an acer aspire one 8gb ssd version from comet on saturday. But now i've decided i want the 120gb hdd because the write speed on the 8gb is awful (didnt know this until i bought it) and i'd rather pay £45 more for the better model. i HAVE opened and used it for a bit but it was slow-ish (i want better performance)

Can anyone advise me if comet will let me exchange it for the better model?

Thanks,

James

Cat695

how long you had it??

Format it...take it back saying it doesn't work on your system (or a friends) and you want to upgrade....make sure you stay your ground and they will give it....the law clearly states THEY have to prove your wrong no longer YOU have to prove your right.......seeing as they will get some money out of you they probably will

Lie Lie Lie

JamesN

got it friday so i've had it 2 days lol.

what do you mean by system? how would i go about formatting it because im not familiar with linux?

Thanks

Cat695

mate i have no idea about linux but i'm guessing you should be able to right click on it and it will give you an option to format....the sooner you take it back the better the chance

Conor_3

Cat695 wrote: »

mate i have no idea about linux but i'm guessing you should be able to right click on it and it will give you an option to format....the sooner you take it back the better the chance

Yeah it'll format the partition but how do you reinstall Linux on it?

Conor_3

Cat695 wrote: »

how long you had it??

Format it...take it back saying it doesn't work on your system (or a friends) and you want to upgrade....make sure you stay your ground and they will give it....the law clearly states THEY have to prove your wrong no longer YOU have to prove your right.......seeing as they will get some money out of you they probably will

Lie Lie Lie

Stupiud frickin moron. It's a laptop. It's dead easy to prove it's working simply by turning it on. How can you claim it doesn't work on your system or a friends one when it's a complete self contained computer?

Secondly, they don't have to offer a refund. They're quite within their rights to offer a replacement and you have to allow them to.

Jesus, like most fraudsters, you're as thick as pig manure.

10past6

Conor wrote: »

Stupiud frickin moron. Jesus, like most fraudsters, you're as thick as pig manure.

Its comments like this that intimidates me within this forum, and prevent me from seeking advice on occasions.

Why post such utter offensive remarks, you can get your point over quite easy, without having to be offensive.

JamesN

so basically i should just ring up and ask, and if they say no accept it?

totalsolutions

There's a Cat with nine lives, opps not any more, Tell it like it is Conor, spot on, a real Righteous Slapping.

superscaper

JamesN wrote: »

so basically i should just ring up and ask, and if they say no accept it?

The only possible thing you have going for you is the very subjective "not fit for purpose". Certainly no harm in trying to get a refund but I don't think with what you've said that's necessarily concrete and have any rights over it. That's not the same as accepting it however as you can use the age old "bad customer service" argument (which isn't the same thing as what they're required to do by law).

DCFC79

JamesN wrote: »

so basically i should just ring up and ask, and if they say no accept it?

You could try, they might say yes,