Norton Anitvirus Help Please

burbs_2

Mr_Skint wrote:

So its useless then I would download AVG or Avast then go offline
uninstall Norton completely the install a freebie like
AVG or Avast

http://free.grisoft.com/doc/1 AVG

Avast http://www.avast.com/eng/avast_4_home.html

How to uninstall NAV http://www.cit.cornell.edu/helpdesk/win/nav/uninstallnav.html

What Version of Norton do you have>????????

I have Norton Antivirus 2004, i am downloading AVG as i type

Mr_Skint_2

uninstall 2004 http://service1.symantec.com/SUPPORT/nav.nsf/docid/2003090415405206?Open&src=&docid=2003082815045706&nsf=nav.nsf&view=docid&dtype=&prod=&ver=&osv=&osv_lvl=

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2004021309280836?Open&src=sg&docid=2003111409501936&nsf=nip.nsf&view=429934053165308488256d8e0076af48/837f2268a4303b6588256dde0061232f?opendocument&prod=norton%20internet%20security&ver=2004%20for%20windows%2098/me/2000&dtype=&prod=Norton%20Internet%20Security&ver=2004%20for%20Windows%2098/Me/2000/XP&osv=&osv_lvl=


http://service1.symantec.com/SUPPORT/nav.nsf/docid/2003080311011006?Open&src=&docid=2002031914291648&nsf=ent-security.nsf&view=docid&dtype=&prod=&ver=&osv=&osv_lvl=

Mr_Skint_2

If still no good read this thread

http://forums.moneysavingexpert.com/showthread.html?t=113868&page=2&pp=40

Ganyam

Mr_Skint wrote:

If still no good read this thread

http://forums.moneysavingexpert.com/showthread.html?t=113868&page=2&pp=40

Have you got shares in this company, it seems to everything the user does but quicker..

burbs_2

I have installed AVG now and i am currently scanning with that, i will uninstall Norton in a minute. It is still not allowing me to check for updates, it keeps saying unable to connect proxy or something like that, dont have a clue with computers and my partner is away until Friday, not going to be too happy when he gets back

Mr_Skint_2

burbs wrote:

I have installed AVG now and i am currently scanning with that, i will uninstall Norton in a minute.

No I didnt say that did I......

Uninstall Norton First OFFLINE, Then Install AVG whilst still offline
then run a scan in safe mode, Tap F8 on start up to go into safe mode...

And make sure you have got all of the AVG updates.

Also I would get a new firewall either Zonealarm or Sygate.......

Ganyam

Since you'v uninstalled nav wich was a last resort, go to your registry and and remove all symantec.. reinstall nav and the problem will have gone.. always has in the past , this should not be any different..

Ganyam

burbs wrote:

unable to connect proxy

Delete the file "WAIT 4SD" and restart, if that doesn't work repair the installation.. But as MrSkint has said uninstall nav first.

Mr_Skint_2

Ganyam wrote:

Delete the file "WAIT 4SD" and restart, if that doesn't work repair the installation.. But as MrSkint has said uninstall nav first.

Right im off knackered you see. :beer: :beer:

Donnie

Mind boggling. No updates :eek:

I use Avast. Used to use AVG version 6. Haven't tried version 7.