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Feedback wanted from users with disabilities

2

Comments

  • I occasionally carry out usability testing for disability charity AbilityNet.org.uk as I'm a keyboard-only (i.e. non-mouse) and voice recognition user.
    This site is absolutely packed with info, but the amount of scrolling and clicking I would have to do makes it very difficult to use.
    For people who use screen readers, such as Jaws, it's essential to provide text alternatives to any images or image that are links.
    In both cases, I agree with previous posters about the cramped feel of the site and although I'm so glad it's free of ads sometimes it doesn't feel that way!

    Nicola
    :starmod: DO IT NOW :starmod:
  • The biggest problem I have is the text size, on the left side of the forum you put the Names of the person commenting, but I can't read it at all unless I increase the screen size with Ctrl +, then I have to decrease it to read the comment text because it is too big. The posting rules that are used also are a prime example.
    Also as already stated, having text the same colour but a different shade as the background. I an blind in my left eye and have tunnel vision in my right eye. :think: But on the whole I find the site somewhat easier to use. Thanks all :T
    The Looney o:EasterBunf Loughborough..
  • I'm not disabled but I'd like to report I find the site quite cluttered as well and if I wasn't a seasoned forum user I would have found it very daunting to use. I know my mum and a lot of other older people or people who aren't as familiar with the internet as I am have been put off when I refer them here, whereas they can cope with for example google or bbc.co.uk (although the latter seems to be becoming more cluttered recently) - good examples of websites which carry a lot of content, minimal advertising and yet have good clear design.

    I love the site and I love Martin's enthusiasm but sometimes it can feel like a bit much!

    The other thing I'd like to report is that the weekly email now no longer displays properly in windows live mail (hotmail) - if I have my inbox showing at the side I have to scroll sideways to read the email text, and if I maximise the message I don't have to scroll but I get white lines along the email which make the text difficult to read. If I highlight the text the lines disappear though.
    I don't believe and I never did that two wrongs make a right
  • poohbear59
    poohbear59 Posts: 4,866 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Debt-free and Proud!
    I agree with Greyowl that if there is too much text and not enough spaces in between topics or chapters I can't read it. I have CFS and FMS.

    Martin's e mail is easier to read as it has lots of different colours to pick out topic headings but if a paragraph is too long then I miss most of it. I find it very difficult to concentrate on reading lots of text.
    business mortgage £0))''(+ Barclay's business kitchen loan £0=Total paid off was £96105 PPI claimed and received £13527
    'I had a black dog, his name was depression".
  • I agree with everyone about the spacing problems and lack of "white space". I'd also like to raise the problems of radio buttons and the like. It's hard for people with either visual or dexterity problems (which includes myself) to select the correct one.

    I'd also like to add my voice to the non-mouse users. There are a lot of people who find keyboard navigation easier, but a lot of websites just ignore this possibility.
  • MSE_Martin
    MSE_Martin Posts: 8,272 Money Saving Expert
    Part of the Furniture 1,000 Posts Combo Breaker
    Thank you all for the feedback

    This is something we take seriously. And will be looking at many of the comments.

    Unfortunatley a few of them are unspecific.

    IF you've commented above would you mind specifying whether you are talking about

    a. The forum
    b. The email
    c. The main site home page
    d. Main site articles
    e. Main site section pages

    As the nature of the site means they all have different formatting.

    Martin :)
    Martin Lewis, Money Saving Expert.
    Please note, answers don't constitute financial advice, it is based on generalised journalistic research. Always ensure any decision is made with regards to your own individual circumstance.
    Don't miss out on urgent MoneySaving, get my weekly e-mail at www.moneysavingexpert.com/tips.
    Debt-Free Wannabee Official Nerd Club: (Honorary) Members number 000
  • Errata
    Errata Posts: 38,230 Forumite
    10,000 Posts Combo Breaker
    All of them.
    .................:)....I'm smiling because I have no idea what's going on ...:)
  • foxxymynx
    foxxymynx Posts: 1,270 Forumite
    mostly A and C but all of them could do with a little more spacing - especially the forum, mostly at the top.
    If my typing is pants or I seem partcuarly blunt, please excuse me, it physically hurts to type. :wall: If I seem a bit random and don't make a lot of sense, it may have something to do with the voice recognition software that I'm using!
  • robpw2
    robpw2 Posts: 14,044 Forumite
    Part of the Furniture Combo Breaker
    a spell checker would be really useful:)


    Slimming world start 28/01/2012 starting weight 21st 2.5lb current weight 17st 9-total loss 3st 7.5lb
    Slimmer of the month February , March ,April
  • foxxymynx
    foxxymynx Posts: 1,270 Forumite
    robpw2 wrote: »
    a spell checker would be really useful:)

    I agree, especailly for people with dyslexia
    If my typing is pants or I seem partcuarly blunt, please excuse me, it physically hurts to type. :wall: If I seem a bit random and don't make a lot of sense, it may have something to do with the voice recognition software that I'm using!
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