Tourer wrote: »
I agree that the TPS is essentially useless. We are on their list but of late this service is in the chocolate teapot category.
1196rachel wrote: »
Lots of call centres use technology which automatically dials you first and only connects you to a person if you answer and speak. It allows them to avoid "wasting reps' time" on unanswered calls and answerphones.
This leads to a slight delay after you pick up the phone and say "hello" where there is no-one at the other end (when you think about you regularly have to say "hello" twice with these types of calls).
I use this gap to hang up. My friends and family would have greeted me immediately.
Doesn't stop the phone from ringing but you don't need to get out of a difficult conversation.
Azari wrote: »
I related a story earlier which tends (it could have just been a coincidence) to demonstrate that certain behaviours can make a difference.
I'd been getting called several times a week for some weeks and it was the same two or three individuals wanting to talk about energy.
Initially, when they said: "Could I speak to Mr Azari" I simply said "no" and put the phone down. This had no effect on the frequency of the calls.
Then one day I tried the "Hold on, I'll call him" technique and the guy stayed on the phone for nearly two minutes. The next day he called and I did the same thing. This times he only waited about 10 seconds before hanging up. Since then I haven't had a single call.
If you think about what they are trying to do, it does not make any sense for them not to remove numbers where the occupant is clearly determined to waste their time. They are not completely stupid. If they are going to repeatedly spend a minute calling someone who is not only not going to engage with them but will actually waste their time as well, then they are throwing away time they could be using to make money.
I think that technique and the one where you pick up the phone but do not say anything and just wait for them to hang up are the ones that will work.
...after Rage Against The Machine pulls out
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