dead_parrot wrote: »
I really, really don't like the idea of blowing a whistle down the phone or being verbally abusive to the callers themselves - most workers at these call centres are doing a soul-destroying job for peanuts and would much rather be doing something else if there were more options open to them. It's a real irritation for us, but I think we have to find ways to solve the problem without getting personal.
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