IE keeps popping up while on Firefox?

espresso

~daisy~ wrote: »

im stuck already
nothing named CiD in add/remove programs
searched in application data and cant find anything with exe at the end

have just tried to do the rest but im just completley lost - way over my head
thanks anyway guys

p.s yup just did spybot and it found stuff but not this little blighter as they are still popping up

Do you have file explorer to "show hidden files and folders"?

~daisy~_2

im sorry i dont really know what that is.....

Browntoa

might be there as Messenger Plus not CID

~daisy~_2

Browntoa wrote: »

might be there as Messenger Plus not CID

after some reasearch i have realised that messenger plus and sponser was indeed the culprit - damn daughter !!!!
have removed that anyway

would a full system restore resolve things ?

Browntoa

no need

Download NoLop.exe to your desktop

First close any other programs you have running as this will require a reboot

Double click NoLop.exe to run it

Now click the button labelled "Search and Destroy"

<<your computer will now be scanned for infected files>>

When scanning is finished you will be prompted to reboot only if infected,

Click OK

Now click the "REBOOT" Button.

A Message should popup from NoLop.

If not, double click the program again and it will finish.

~daisy~_2

i did this and it told me no infection files found - during my research on this i have sen this happen quite alot

what is a hijack this log and would it help ??

also something keeps turning my windows firewall off

Browntoa

start a new thread with your own hijackthis log and I'll take a look , saves the thread getting confused with 2 different fixes

~daisy~_2

ok thank you