Avon Hints and Tips (Part 2)

MarsdenCuckoo

Wow, just read your signature - looks like you've been keeping your courier v busy! Well done you :T

Don't know anything about a book - presumably you order via post? If so, just wondering if your delays are due to the various postal strikes? Sorry if I'm way off the mark. Online ordering is sooooo easy - as are returns - you complete one section and your receipt automatically follows; just needs initialling by the driver so maybe that's what your courier is used to? Just a thought....

Aesop

Marsden Cuckoo, one of my customer's ordered the Orange offer and when I keyed the order it showed with a red cross. At 8.30pm when I was submitting my order, it showed green cross.

So at the moment I wouldn't worry too much about red crosses.

I never used to have a printer, so I used the returns book to complete and send back goods.

candy210212000

really need some help guys!!!!:eek: my sl give me c17 books to hand out so i did only to later find out that c17 isnt on the dropdown list on my avon website ive took a load of orders from the c17s and some of the stuff isnt in any of my drop downs which are c1 c2 and c18 and also some of the items in the c17 books are in the c1 2 and 18 but are more expensive!! i dont know what to do ive rang my sl and she said shed ring avon and get it sorted out (4 days ago!!!) im panicing like mad now what the hell do i do??? :think:

Amber_Sunshine

500 pages - you ladies sure are a talkative (and helpful) bunch! Still thinking about joining up, don't know if it's too late to grab the Christmas trade or not.

Aesop

candy210212000 wrote: »

really need some help guys!!!!:eek: my sl give me c17 books to hand out so i did only to later find out that c17 isnt on the dropdown list on my avon website ive took a load of orders from the c17s and some of the stuff isnt in any of my drop downs which are c1 c2 and c18 and also some of the items in the c17 books are in the c1 2 and 18 but are more expensive!! i dont know what to do ive rang my sl and she said shed ring avon and get it sorted out (4 days ago!!!) im panicing like mad now what the hell do i do??? :think:

candy, don't panic. Take a deep breath.

When you first go to place an order, can you see 18 as an option? If yes, click on this and go through to when you start keying in your order numbers.

On the left hand side of the screen is a little box with 18 in a column going down, if you click on the little arrow just to the right of the number 18, you should see a drop down menu, that says 17.

You can back order one campaign, every campaign. So when on campaign 1, you will be able to back order for campaign 18.

Just select the 17 for all the orders you need to make. Save the orders and then do 18 as normal, you don't have to go right back to the beginning, just add to current order, and you will see when you get your invoice, it says Campaign 18 xxxx orders

and Campaign 17 xxx orders.

Happy_Girl_2

Denise - when you do returns online, you have to fill in the boxes stating no of items, date and barcode number yourself on both copies, one copy goes in the box, and the courier initials the other copy and gives it back to you as evidence you've returned the goods.

Has nobody ever bought, or had customers buy, the ella ballerina camera? My customer really wants some feedback on it before committing to buy. I may just order it for her anyway to try if I can't find anyone who has seen or used it before

panambi

Happy_Girl wrote: »

Has nobody ever bought, or had customers buy, the ella ballerina camera? My customer really wants some feedback on it before committing to buy. I may just order it for her anyway to try if I can't find anyone who has seen or used it before

I have sold a few but not had feedback, they probably won't open/try them before Christmas as they are for presents?

edaniels1983

hey ya, i placed my order the 10th as i reached my credit limit. (normal order due date is 24th) and delivery is due 3oth. well guess what--- 8.50 this morn i get my delivery, woohoo----am soooo excited!!!

edaniels1983

UPDATE---

just checked my order through and EVERYTHING is there!!!! thumbs up for AVon!!

lolly1981

i have to admit i have never had anything missing (touchwood) they have often sent me things i didnt order...and not charge me for them...guessing someone else wouldve been missing those particular items from their delivery