PIGSBACK - solely for questions for Darragh

magoogy

still no love2shop voucher from september and now pizza voucher gone missing - no reply to emails .....

MyUserNamesTaken

magoogy wrote:

still no love2shop voucher from september and now pizza voucher gone missing - no reply to emails .....

Seriously, people...If vouchers go missing and you've had no joy with emailing them, PHONE THEM! I've always phoned whenever I've had a problem. This normally gets things sorted out.


Phone them on this number: 0207 170 4010

magoogy

just phoned them - thought i would be hanging on ages but they picked up on the first ring - the lady i spoke to was very very nice and said the pizza hut one has gone out and should be with hubby any day now - they are sending me a new love2shop voucher tonight so should have it by monday.....result!!! thanks myusernamestaken for the number......

I LOVE PIGSBACK!!!!

MyUserNamesTaken

magoogy wrote:

just phoned them - thought i would be hanging on ages but they picked up on the first ring - the lady i spoke to was very very nice and said the pizza hut one has gone out and should be with hubby any day now - they are sending me a new love2shop voucher tonight so should have it by monday.....result!!! thanks myusernamestaken for the number......

I LOVE PIGSBACK!!!!

Most welcome! Glad you got it sorted.

Binxy

Took the advice of phoning them, got through immediately and spoke to Darragh.

Just want to say a big friendly "HELLO! :hello:" to Darragh - you were helpful and cheerful, and very nice to me and cheered me up as I'm having a rotten time right now.

Thank you to Darragh, and I can't wait to find out what the big shake up is that should have us all singing your praises! :T

mistresslisa

thanks for this i plucked up enuff courage to phone them ( i'm very shy ) and spoke to darragh he was very lovely and sorted it out including the ppl living with me who have accounts too. Thanks Darragh xxxxx :j :beer: :T

droopsnout

This is all extremely encouraging.

Kazzea, have you got anywhere with your family's PB problems yet?

bluejulie

I received an email from Darragh after 4 months of waiting stating that my 7 L2S vouchers will be posted on Monday -recorded delivery.
He also phoned me just a few minutes after I sent him a thank you email to say sorry for the inconvenience-really nice .So as promised he will sort out all our problems.
I’m soooooo……happy!

sparky61

Binxy wrote:

Thank you to Darragh, and I can't wait to find out what the big shake up is that should have us all singing your praises! :T

Ooh I'm looking forward to that.
Thanks for the headsup.
:j

Kazzea

droopsnout wrote:

This is all extremely encouraging.

Kazzea, have you got anywhere with your family's PB problems yet?

Finally got a reply yesterday to one of the emails sent and they said they would resend the voucher (for the second time) - but my Aunt has still not had any luck with a reply - so I will need to get her to phone them I think