PIGSBACK - solely for questions for Darragh

Umer

Hi Darraghd,

Just a quick question about vouchers. On the other thread you said the Boots vouchers will be live today or tomorrow. Are these only useable at Boots stores? Are you expecting any highstreet ones soon that can be used at a variety of stores?

Thanks for any help!

Kazzea

Darragh - no offence

The reasons people don't get replies are they haven't us added to safe lists or contact lists, their email filter settings are off, their ISP blovks our mails, they haven't included their registered pigsback.com email address so we can't check their account, they don't include other contact details, they'll have a query like "my voucher hasn't arrived" and they ordered it the day before, they put a wrong address (or more often NONE) on their accounts, they haven't specified which of the 3 or 4 vouchers they've ordered hasn't arrived etc etc.

- EVERYONE in my family has received emails from Pigsback with the offers etc and the occasional reply and there is nothing wrong with their email settings BUT none concerning missing L2S vouchers since July - and there had been MANY MANY emails sent - even using the MSE heading that you gave us

I LOVE Pigsback - and understand you are relatively new in the UK - If the communication issues could be sorted out then I think that would satisfy 95% of the people on here - as that way they could communicate (i.e get a reply) their problems with Pigsback directly. This is what frustrates people the most and why there are so many negative posts on here as posting on here is the only way they have of even having a chance of having their problems heard.

comicmankev

Just to let you know that I emailed a couple of weeks ago about my earlier query and have not had a response yet. I do not have a junk folder. Thanks

~cleo~

i always provide an alternative address (and i have added pigsback to my safe lists)and in the few replies i do get none are sent to my alternative address (which doesnt have any sort of filter on it) and in those very emails i am told to provide an alterate address, so may i suggest actually reading the emails you are being sent is a problem for you at pigsback...the customer service is shocking....we'd never get away with it where i work and provide web support

droopsnout

~cleo~ wrote:

the customer service is shocking....we'd never get away with it where i work and provide web support

Especially when the whole area is discussed in some of the premier financial and shopping forums in the UK ...

jellyhead

darragh,

can charity donations be giftaided? i donated 100 points to forgotten children this week but i give all of my usual donations through giftaid and would rather do so if possible. when i donated my name and address came up so i just wondered if you've got the name and address info is there any possibility of using it to sort out giftaid if the person is able to do so?

fluffieone

The boots vouchers are on , just like he said they would be .

bluejulie

Darragh
I've sent numerous e-mails to postmaster@pigsback.com and unfortunately I haven't received a reply yet.
I have also emailed yourself as per request in the Pigsback thread. I won 8205 points on 2/08/05(Jackpot pool) and ordered 7 L2S vouchers on 5/08/05.
I haven't received them and I really hoped that you'll not ignore my messages and finally credit the points back to my account.
That’s my last hope and I’m expecting a respond!

trickytrolleys

I will just add: if my daughter had been a boy I was going to call her Darragh

bytie_bit

Just incase any person forgot a new group just launch Piggyback Quest where you find the answers to the questions, crosswords also with special piggy points hunters which members can post!.
http://finance.groups.yahoo.com/group/piggybackquest/ base for the .co.uk or .com site. :rolleyes: