uninstall issue with tune up utilities 2008

retsbed

Hi guys,

I am having problems uninstalling Tune Up Utilities 2008 from my pc. I keep getting Error 1721.

Here's what I've done so far....

1. Add/Remove progs.....get error 1721 message.
2. Delete from program files....removed but still showing up in Add/Remove.
3. Googled the error and found and tried the suggestion by microsoft but to no avail........ http://support.microsoft.com/kb/891985

Is doing my head in now :wall: please help

retsbed

bump bump

thomas01155

Run ccleaner http://www.ccleaner.com/ then the registry fixer which comes with it.

retsbed

yep done that about 4 times already, but it's still there

thomas01155

Download and install it again. Then run its 1 fix click and try uninstalling.

retsbed

yeah, i've tried that as well but it keeps giving the same message during the installation process, i can't seem to get rid of it
i've tried doing all of the above in safe mode too but to no avail ;-(

GunJack

I've also had probs with removing tuneup...still got most of it hanging around on the kid's pc...says a file is missing, so tried to download & install again, but....part of re-installing is to uninstall the old version, which it can't do 'coz trhere's a file missing !!! It can be a persistent little b*gger, still don't have it sorted

retsbed

yeah, it's really annoying as i just wanna get rid of it now. I think one can do it by editing the registry but i dont wanna go poking around there, unless guided by an expert of course

retsbed

ok so i plucked up the courage and edited the registry..... i deleted everything to do with tune up utilities and restarted but it's still showing up in add/remove and i can't re/uninstall!!!! :wall:

Ken68

Microsoft mention it but looks a bit convoluted.
No probs when I uninstalled last month...add/remove then search for odd files/delete then ccleaner.

http://support.microsoft.com/kb/891985

retsbed

Ken68 wrote: »

Microsoft mention it but looks a bit convoluted.
No probs when I uninstalled last month...add/remove then search for odd files/delete then ccleaner.

http://support.microsoft.com/kb/891985

please refer to my first post...i have tried that already but it doesn't work.

when going to add/remove it goes through the whole motion of removing then i get error 1721 and it stops and says a fatal error. i can't seem to get any further than this. i ahve tried googling it but to no avail as yet