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Do I have ground for complaint (Cross Country Trains)

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  • McKneff
    McKneff Posts: 38,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    i have never paid extra for booking on line. Some train companies
    charge a booking fee and card fee but you can avoid them altogether.
    booking on line is far cheaper anyway. One way to Oxford £14. and back £18.00. Book at the station return was 4 times the price.

    Careful sam, youre coming over a bit like a pompous 50 year old
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
  • uktim29
    uktim29 Posts: 2,722 Forumite
    iCareful sam, youre coming over a bit like a pompous 50 year old

    Exactly what I was thinking. At 15 you shouldn't be so negative.
  • sam93_2
    sam93_2 Posts: 60 Forumite
    HaHa a pompous 50 year old.. thats good.

    I like how you judge this from a couple of comments I have made.

    Do any of you have answers to my questions, rather than just criticizing what I have written.


    Not very helpful, you turn to people for help and get criticized for everything I have wrote -- hmmmm.
    :j
  • sam93_2
    sam93_2 Posts: 60 Forumite
    At 15 I shouldnt be so negative? No I should just accept poor service when you pay for a ticket.

    No I don't think so.

    :confused:
    :j
  • uktim29
    uktim29 Posts: 2,722 Forumite
    sam93 wrote: »
    HaHa a pompous 50 year old.. thats good.

    I like how you judge this from a couple of comments I have made.

    You wrote enough evidence!

    See your above post! (no. 25).

    I'll just expand on that. At 15 people have the sense to let things go. At 40/50 (the age varies) some become bitter and can't let anything go. Most of these people as they go over 60/70 gain sense again and don't spend life fighting over pettiness.
  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    When you found your seat was facing the wrong way,couldn't you just have swopped with someone else,as you don't seem shy?
    Dislike the word "distressed",it's over-used and smacks of whinging . or "stress-free",which sounds too formal.Try to write the letter with less formal language and more simplicity,otherwise IMHO,it's an instant turn-off. Find a different word.Don't know whether you have a valid complaint.
  • sam93_2
    sam93_2 Posts: 60 Forumite
    I guess theoretically I could have swapped.

    But when people are settled and there were about 10 or so people arguing for their own seats, I didn't really feel I could suddenly ask to swap because I didnt like facing backwards when people were more concerned about actually getting their reserved seats... you see.

    In general it was poor service, surely you agree with that.


    Ohhhh anyway I have simply put in a complaint, I am not bothered about the outcome you see, I am more annoyed by the pettiness etc from some of the posters on here.
    :j
  • uktim29
    uktim29 Posts: 2,722 Forumite
    hollydays wrote: »
    When you found your seat was facing the wrong way,couldn't you just have swopped with someone else,as you don't seem shy?

    It's like complaining about the way you were born.

    "I wanted to come out feet first!!!!!!!!!!!
  • uktim29
    uktim29 Posts: 2,722 Forumite
    sam93 wrote: »
    I am more annoyed by the pettiness etc from some of the posters on here.

    :rotfl: :rotfl: :rotfl: :rotfl: :rotfl:

    Double standards!!!!!!!!!!!!!!!!!!!!!!!!!
  • sam93_2
    sam93_2 Posts: 60 Forumite
    uktim29 wrote: »
    :rotfl: :rotfl: :rotfl: :rotfl: :rotfl:

    Double standards!!!!!!!!!!!!!!!!!!!!!!!!!


    No I had a question, three people answered it. The rest just analyzed my argument you see.

    I am not being petty at all - I have replied to your questions.
    :j
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