Nuisance International calls?

iceburn

Or other option, if you press 9, it register that it is not just an answerphone answering a line but a person and a person who actually listen. This become a worthwhile number, hence sold on = more calls. Of course that might not be the case but a possibility. I just as soon as I hear them put the phone down.

black-saturn

I rang BT yesterday as I am getting around 10 international phonecalls and arpund 2 silent calls per day. They gave me the numbers of 2 places that could help.

They are the Telephone Preference Service:
0800 398893
Silent Call Blocker:
0870 4443969

You have to register with both of them and TPS takes 28 days to activate. So I will see if it makes any difference.

iceburn

Never knew about the silent call blocker might give them a buzz today and see. Since if it can stop those even cost £2 a month will be worth it to give my wife some peace of mind cause she at this time of month is quite nervous by them.

AG88

I have also had a spate of infuriating international silent calls recently, which TPS and call blocker fail to prevent. BT gave me a freefone number to call 0800 661441 which turned out to be a commercial company "associated with BT" called Callblocker https://www.callblocker.co.uk, who have come into the marketplace to cash in on our misery. For £50 + you can purchase a little device which filters out silent calls from home or abroad by asking the caller to press 5 on their keypad if they wish to get through to your number. No doubt the silent callers will eventually programme their computers to find a way around this. Meanwhile, here's the question for BT: why are BT profiting by their "association" with this commercial company, instead of providing a call blocking service free of charge to everyone?

Ialwaysgetdone

Perhaps if everyone said to BT, if you can't stop those International calls then I'm taking my custom elsewhere then they might actually do something about it. I've had SEVEN today so far, that latest of which I answered and told the caller that the person they were asking for had moved house. I have said this and other stuff countless times now and nothing works. Five minutes after that last call I had another which was WITHELD, the third today and each time even though I answered quickly, there was no one there. The witheld ones are the worst because my wife is awaiting scan results and the hospital are going to phone and they always use witheld too. Nightmare

ian_h

I had this for about 3 months multiple calls a day from an american sounding dialler and when I answered it would say "Please hold the line while I connect you" and then cut the call.

Turns out it was MBNA Credit Cards so if you have any MBNA cards and get a similar message its worth checking with them! BT advised choose to refuse but as it was an international number it just didnt work.

victor2

I kept getting a lot of silent calls from MBNA (number wasn't even withheld). When I eventually spoke to a human, I asked him to take me off the calling list. Peace for a month and then it started again. Eventually I called MBNA customer services and cancelled my credit card account with them - and then waited for a human on the silent calls and told him in no uncertain terms that I had cancelled my account because of their calls. The best bit was shortly after that I got a call from a company rating MBNA's customer service and would I mind taking part? I could only give zeroes as negative numbers were not accepted. Made my point though and at the end was asked if it was OK to for MBNA to contact me to follow up. I just said that I never ever wanted to hear from MBNA again, and haven't.:)

ian_h

haha fair play to you, at least you eventually got a human I had to send a "directly worded" letter expressing my intense displeasure and they never even had the courtesy to reply but at least the calls stopped.

macman

simonne15 wrote: »

Definitive reply from TPS by return phone call is that it doesn't matter where such unwanted calls come from, the callers can be prosecuted.
We were asked to complete the on-line complaints form on the TPS site.

Did TPS explain how they are going to be able prosecute on calls originating from outside the UK? They have no jurisdiction. The most they could do is pass on the number to an equivalent organisation in the originating country-if one exists.

annebyrne

I am so fed up with this I was plagued for 2 years with debt collectors for a previous tenant I eventually changed my number when my daughter went to live abroad as I now had to answer the 'International' Calls this has been fine for 3 months and now I got woken at 4 am and 5 am by International silent calls ....
Apart from the shock of being woken at that time of the morning I instantly worry something is wrong with my daughter.

This just makes me want to SCREAM !