Check Supermarket Receipts

veyrongirl

Francesanne wrote: »

I've been caught a couple of time in my local Co-Op. I'm keen on a bargain and often get good reductions. If they don't put the reduced label over the original bar code you end up paying the original price. I've learnt my lesson the hard way and have often held up other customers by pointing out their error. Do get irrated when you have to give your name & address to get your money back.

I can't speak for other chains, but I do reductions for a major supermarket and we normally put a label over the bar code and (if the bar code is not on the top of the packaging) in an obvious place, but sometimes, if we are reducing a large number of one item, a label will get missed. If you are buying reduced items, it is worth checking the bar code and pointing out to the cashier that there is no reduction label covering it.

HTH Sorry it is so long winded but I am getting sleepy

3plus1

I always check my receipt - a habit I picked up from my mother.

Whenever I go shopping with OH at Somerfield, we always get overcharged for our wine. I always query this and get a refund, but I do worry that whenever OH goes shopping without me, he gets done over as he's not really in the practice of checking receipts. If a price looks too high on the receipt, he assumes it was his mistake and he looked at the wrong label on the shelf. I however am far more suspicious, go check and then politely request my refund for the difference!

Somerfield only refund the money they overcharge you - there's none of this 'double the difference' stuff that I hear other MSErs talk about in relation to other supermarkets. I'm clearly shopping in the wrong place...

LittleVoice

shrewdal wrote: »

I always check my receipts and often get mistakes found. Asda compensate by giving you back the difference plus a gift card to the value of £2 and Tesco now give you double the difference of the overpayment (at one time they gave you the product). I have to say though you get nothing at Morrisons , or Somerfield and I have found errors in these stores also. I am not too sure about Sainsburys as I don't shop there that often. As said ,it pays to always check...shrewdalx

Sainsbury's also just give you the amount by which they over-charged you.

Seems to me there is little incentive to get things right in that case, whereas Asda and Tesco do lose out if a lot of people suffer in the same way.

peter_the_piper

As we shop at Sainsburys I think that I'll have to check the receipt from now on, been too trusting so far.

jamesp31

working in a supermarket, it does annoy me when customers 'blame' the checkout operator for charging things full price when it is reduced. If the person doing reductions has not covered the barcode, and the cashier picks it up quickly and scans it without noticing the reduced label, it is not their fault, just a mistake. I often contemplate holding training sessions on 'how to be the perfect customer'!

hollydays

Yes,I only check them sometimes,must do that more often too.

greektony

jamesp31 wrote: »

working in a supermarket, it does annoy me when customers 'blame' the checkout operator for charging things full price when it is reduced. If the person doing reductions has not covered the barcode, and the cashier picks it up quickly and scans it without noticing the reduced label, it is not their fault, just a mistake. I often contemplate holding training sessions on 'how to be the perfect customer'!

It still makes it their fault though

lincroft1710

Been overcharged at Tesco, Lidl and Sainsburys as well as by several stalls on local market.

andyrules

shrewdal wrote: »

I always check my receipts and often get mistakes found. Asda compensate by giving you back the difference plus a gift card to the value of £2 and Tesco now give you double the difference of the overpayment (at one time they gave you the product). I have to say though you get nothing at Morrisons , or Somerfield and I have found errors in these stores also. I am not too sure about Sainsburys as I don't shop there that often. As said ,it pays to always check...shrewdalx

Shows how stores vary by area. Our Asda and Tesco give you so much hassle faffing around for ages it almost isn't worth it - no double money or gift card here. On the other hand - if Sainsburys make an error they sort it out in a flash, complete with apology.

James

omen666 wrote: »

Checking your receipts is standard if you don't you deserve to lose your money

Sometimes it works the other way (Click here).

Begs the question - how many other customers got cashback and stayed shumm?