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overpayment on credit card and can't get a refund!
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jamalfatty wrote: »Overpaying your credit card to the tune of over £1k may have set alarm bells off with regards to money laundering, so a delay might be caused while they look into it. I'm only speculating but I would imagine it's certainly not normal for someone to make an overpayment of this size
My thoughts exactly. If CSAs were circumspect about the causes of the delay, the bank's policy may be bound up with anti-money laundering regulations. If so, staff are required by law not to give any indication to the customer involved of the reasons.People who don't know their rights, don't actually have those rights.0
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