Avoid Halifax!!

Sam37

As a matter of course I avoid any branch or phone applications.

I applied online without any probs as a new Halifax customer for this reg saver account.

No annoying sales stuff, you can see what you are doing and what you agree to -and have proof emailed to you. The application was agreed and arranged instantaneous. I set up the standing order with my other bank online too, so the money was in my Halifax account within a couple of days.

Everybody has got their own preferences, but I wouldn't bother with phone or branch unless unavoidable..

nzseries1

Sam37 wrote: »

As a matter of course I avoid any branch or phone applications.

I applied online without any probs as a new Halifax customer for this reg saver account.

No annoying sales stuff, you can see what you are doing and what you agree to -and have proof emailed to you. The application was agreed and arranged instantaneous. I set up the standing order with my other bank online too, so the money was in my Halifax account within a couple of days.

Everybody has got their own preferences, but I wouldn't bother with phone or branch unless unavoidable..

I applied for the Regular saver online, and the process was very easy as an existing customer, but how do I know what interest rate I'm getting? I'm hoping I am getting 10% (well I should be)... but how would I know for sure?

LongTermLurker

nzseries1 wrote: »

I applied for the Regular saver online, and the process was very easy as an existing customer, but how do I know what interest rate I'm getting? I'm hoping I am getting 10% (well I should be)... but how would I know for sure?

If you have followed the Ts & Cs you can be sure, because it's a contract. Essentially:

• no conflicting accounts
• opened and funded with cleared funds before 20 July
• pay between minimum and maximum stated amounts every month before 28th, ensuring funds are cleared by that date There is flexibility in this one - basically, new cleared funds must go into the account every month.

It's all pretty straightforward really; I don't subscribe to banking conspiracy theories. However, to be sure, you should have a "Certificate of Investment" which states the interest rate.

HarleyBren

I have had to deal with three problems at the Halifax over the last 20 years and every time they appear to be worse than useless !
The last case is the final straw and I am more than very upset with their attitude. At www.halifax.gb.net the case is being documented at least for a little satisfaction. Same pages on www.line123.co.uk
Every one I have spoken to find it all almost unbelievable.

LongTermLurker

HarleyBren wrote: »

I have had to deal with three problems at the Halifax over the last 20 years and every time they appear to be worse than useless !
The last case is the final straw and I am more than very upset with their attitude. At www.halifax.gb.net the case is being documented at least for a little satisfaction. Same pages on www.line123.co.uk
Every one I have spoken to find it all almost unbelievable.

Sorry - are you for real? 3 problems in 20 years? Wow - they must be really bad!

Dont know what that halifax.gb.net site is - nothing to do with the Halifax BOS

Registrant Name:B.McNulty
Registrant Organization:B.McNulty
Registrant Postal Code:UB4 9AG

Sam37

nzseries1 wrote: »

I applied for the Regular saver online, and the process was very easy as an existing customer, but how do I know what interest rate I'm getting? I'm hoping I am getting 10% (well I should be)... but how would I know for sure?

The rate is fixed for a year on the date your first deposit was received (T&C). You can find this date on your online statement. If it is after the 20 July you get 7% if it before 20 July you get 10%.

Hope this is good news...

Edit:
Oops had been answered already....

HarleyBren

LongTermLurker wrote: »

Sorry - are you for real? 3 problems in 20 years? Wow - they must be really bad!


Dont know what that halifax.gb.net site is - nothing to do with the Halifax BOS

Sorry mate but I should have stated "serious or major problems". The usual little annoying problems with all banks don't really matter that much.
I am very lucky to spend most of my time and money with the Royal Bank of Scotland and the Abbey National but I have a mortgage with the Halifax. They have been the worst when you need help or assistance.