blue screen-fatal error

peediedj

thats what my sons pc says,what can i do?

Wombat

Make of PC?

Operating System (Windows XP, Vista etc.)?

Have you installed any new hardware prior to the error?

Have you installed or updated any peripheral drivers prior to the error (printer, scanner, etc.)?

Can you boot into Safe Mode?

If you can get into Safe Mode can you do a System Restore to a point prior to when the error occured?

[Deleted User]

peediedj wrote: »

thats what my sons pc says,what can i do?

PM me for my email address then email over the file created in C:\Windows\Minidump at roughly the time of the error message and I'll take a look at what caused it.

peediedj

Wombat wrote: »

Make of PC?

Operating System (Windows XP, Vista etc.)?

Have you installed any new hardware prior to the error?

Have you installed or updated any peripheral drivers prior to the error (printer, scanner, etc.)?

Can you boot into Safe Mode?

If you can get into Safe Mode can you do a System Restore to a point prior to when the error occured?

packard bell
windows xp
nothing new
nothing updated
nope no matter what i choose i keep getting blue screen,fatal error message

[Deleted User]

Are you unable to get into Safe Mode by pressing either F5 or F8 on start up?

peediedj

be_alright wrote: »

Are you unable to get into Safe Mode by pressing either F5 or F8 on start up?

yes i can get that option,but when i chose safe mode it goes to blue screen fatal error again

vyseyboy

Hmm. Do you have the original XP CD to hand?

If you do, a repair install might sort it out, but be aware that there are risks, so if there's any crucial data on that machine, get the hard disk out and back it up first!

Howto here:
http://www.michaelstevenstech.com/XPrepairinstall.htm

Note that the problem could have been cause by viruses / malware, so as soon as you can get the computer to boot, you should think about doing a full malware / spyware scan as a precautionary measure.

peediedj

vyseyboy wrote: »

Hmm. Do you have the original XP CD to hand?

If you do, a repair install might sort it out, but be aware that there are risks, so if there's any crucial data on that machine, get the hard disk out and back it up first!

Howto here:
http://www.michaelstevenstech.com/XPrepairinstall.htm

Note that the problem could have been cause by viruses / malware, so as soon as you can get the computer to boot, you should think about doing a full malware / spyware scan as a precautionary measure.

not sure i have the cd,will have to look for it,its my son,s pc,he only plays games and surfs the net on it,so nothing crucial on there

peediedj

anymore help please????

S0litaire

What does the error say?
It should show a string of error codes.

if you post them then we can help!

[Deleted User]

Did you send me the dump file from my earlier post?