Gamecube Console Bundle £34.99 at WOOLWORTHS !!!

BarGin

Just checked my order on the Tesco site. Apparently I've ordered the "Pokemon Colesseum Black Bundle" recommended price £34.99 - our price £109.99!!

Trow

Yeah - if I had an email to say its out of stock, yet its still selling on the website I would email them to ask why they are still selling it - same item.

Its even the same code as before.

http://www.tesco.com/entertainment/product.aspx?R=613159

NESSIEHUNTER

Got the cancellation email from Virgin, where do we stand regarding the fact that they have taken the payment for the goods?.

osagefo

Trow is right. How can Tesco still be advertising the item if they cannot get hold of stock. It is being sold for £109.99 and yet the RRP still reads £34.99!

thepearce

Weird...... scanned this thread just now and saw the cancellations from virgin.  Just rechecked the email I got at around 00:45 and mine is they type nina_c mentions - just that they are currently out of stock but hoping for more?  I wasn't that quick off the mark I didn't think - placed my order just before 12:45.  Anyway - here it is :

Dear Customer


Order ID       : [edit]
Order Date     : 19/11/2004 [edit]
Product        : Pokemon Colosseum Black Bundle
Price          : £32.99


Thank you for placing your order on our website. We are writing to
apologise that the items(s) you requested are currently unavailable,
however our suppliers have estimated that further copies are due on
28/11/2004, although this is liable to change. Should your item(s) fail to
arrive within 3 days of the due date, please contact Customer Services on
the number listed below.

If you wish to cancel your order for any reason, please contact Customer
Services. Once again I would like to take this opportunity of apologising
for the inconvenience caused.

Our team is here to help you with order queries or general Virgin
Megastores questions that may arise. Please do not hesitate to contact
Virgin Megastores Customer Services:-


Tel            : 020 7299 0444

Email          : customerservices@virginmega.co.uk

Address        : Customer Services
                Virgin Megastores
                PO Box 2889
                London
                W1A 5RL


Kind Regards


CUSTOMER SERVICES

Trow

Could it be to do with whether you are a previous customer or not? Or maybe to do with which customer service agent is dealing with your order...?

ian_linington

Just checked mine...

Tesco - still looks good price £29.88 but pointing to a £109 bundle with rrp of £34

Virgin Order 1 - Sent @ 12:26:17 got an "Order out of stock back after 28/11" email

Virgin Orger 2 - Sent @ 22:16:05 got an "Refund" email

(Did the second virgin order cos I forgot my first user id ! and had not recieved any emails)

For both virgin orders I got the order confirmation email.

mmm now what to do :-)

Cheers

Ian L.

trickster

My tesco order has gone to 'Cancelled' >:(

No email explanation.

cmbargainhunter

I placed an order with Tesco, Woolies and Virgin. No cancellation yet on any. I can't get into the Woolies site to check status of order. Does anyone have a problem loading the Woolies site? I got the email from Virgin stating that more stock will be in after the 28th. I like to see what Tesco do about the pricing error, I did think of phoning and asking availability of the bundle at £109 price.

urbanite

I ordered 1 from Tesco about 11am on friday 19th.
Got order confirmation email.
Just checked my account at Tesco - order still there, bill still only £34.88.
fingers crossed