Gamecube Console Bundle £34.99 at WOOLWORTHS !!!

nina_c

I got my 'no stock' e-mail at 12.50am titled 'Virgin Megastores Order Update '

Still showing as ordered on the Tesco site.

I bet you I've gone and jinxed myself now. ::)

monkeycowboy

Well Im still looking good

Order date: 18 Nov 2004, 11:35pm

Had no contact since I had confirmation, and its still showing in my orders.

cc99

The cancellations seem to be very randomly generated don't they! I wonder if they are only cancelling orders that are showing on the suppliers' database as several ordered to the same address? If the supplier is the same for Virgin, Tesco and Woolies then surely everyone would get a mail at roughly the same time otherwise?!? My tip is choose one site and book just one! Of course, my theory will probably turn out wrong but it doesn't hurt to guess....   8)

[glow=red,2,300]I only ordered from Virgin and I only ordered one item, so bang goes your theory [/glow]

rtm

This is from the Virgin website

FORMATION OF THE CONTRACT

No contract will subsist between you and Virgin Retail Limited for the sale by it to you of any product unless and until you have received confirmation of your order in the form of a receipt confirming details of your order. Once the receipt has been received, there will be a legally binding contract between us.

This site is available only for your personal, non-commercial use.

The products referred to on this site are available in the UK only and Virgin Retail Limited will not process orders for delivery to non-UK addresses.

Surely the confirmation e-mail is the contract? The one they have just broken by cancelling? As below

Thanks for shopping online at the Virgin Megastores website.

Here is the confirmation of your order:

Your Order No:
Product(s): Pokemon Colosseum Black Bundle
Quantity: 1
Price (incl VAT): GBP:32.99

Total Price: GBP:32.99

???

mrwendal

Oh well, I'm stumped then!

Everything crossed for Tesco...c'mon Tesco - 'every little helps' !!!!!!!!!!!! ;D

nina_c

c'mon Tesco - 'every little helps' !!!!!!!!!!

LMAO

cc99

This is from the Virgin website

FORMATION OF THE CONTRACT

No contract will subsist between you and Virgin Retail Limited for the sale by it to you of any product unless and until you have received confirmation of your order in the form of a receipt confirming details of your order. Once the receipt has been received, there will be a legally binding contract between us.

This site is available only for your personal, non-commercial use.

The products referred to on this site are available in the UK only and Virgin Retail Limited will not process orders for delivery to non-UK addresses.

Surely the confirmation e-mail is the contract? The one they have just broken by cancelling? As below

Thanks for shopping online at the Virgin Megastores website.

Here is the confirmation of your order:

Your Order No: 1226353
Product(s): Pokemon Colosseum Black Bundle
Quantity: 1
Price (incl VAT): GBP:32.99

Total Price: GBP:32.99

???

[glow=red,2,300]DOes this mean that the email I receieved is conformation regaqrding the above contract? ???[/glow]

Hi Carolyn,

Thanks for shopping online at the Virgin Megastores website.

Here is the confirmation of your order:

Your Order No: 1226998
Product(s): Pokemon Colosseum Black Bundle
Quantity: 1
Price (incl VAT): GBP:32.99

Total Price: GBP:32.99

If these details are incorrect or you need more help, contact our customer service team:
by email: customerservices@virginmega.co.uk
by phone: 020 7299 0444
by mail:
Virgin Megastores Customer Services
PO Box 2889
London
W1A 5RL

You have placed an order with Virgin Retail Limited

crisam

How strange that 3 of you have had cancellation e-mails from Virgin and I just got one stating that the item is out of stock.

I'll keep checking to see if they send me a cancellation e-mail.   ::)

i think virgin megastore only wanted to collect more new customer details. my order accepted & confirmed late at night, around 10pm. just this minute received order cancellation email (within 3 hours or so) saying supplier informed them...blah-blah-blah. 'doubt it if at this very odd time of the day, supplier still able to communicate with them. also product is still showing at their site, and can still be ordered. >:(

seaniboy

I just emailed them back.....


Order ID       : *******
Order Date     : 19/11/2004 18:55:14
Product        : Pokemon Colosseum Black Bundle
Price          : £32.99


With reference to the above order, this item has been paid for and confirmation email recieved, see below  Virgin T&C on this order....

****FORMATION OF THE CONTRACT

No contract will subsist between you and Virgin Retail Limited for the sale by it to you of any product unless and until you have received confirmation of your order in the form of a receipt confirming details of your order. Once the receipt has been received, there will be a legally binding contract between us.

This site is available only for your personal, non-commercial use.

The products referred to on this site are available in the UK only and Virgin Retail Limited will not process orders for delivery to non-UK addresses.*****

Please also explain the following to myself which a friend recieved....


Dear Customer


Order ID  : xxxxx
Order Date     : 19/11/2004  
Product   : Pokemon Colosseum Black Bundle
Price     : £32.99


Thank you for placing your order on our website. We are writing to
apologise that the items(s) you requested are currently unavailable,
however our suppliers have estimated that further copies are due on
28/11/2004, although this is liable to change. Should your item(s) fail to
arrive within 3 days of the due date, please contact Customer Services on
the number listed below.

If you wish to cancel your order for any reason, please contact Customer
Services. Once again I would like to take this opportunity of apologising
for the inconvenience caused.

Our team is here to help you with order queries or general Virgin
Megastores questions that may arise. Please do not hesitate to contact
Virgin Megastores Customer Services:-


Tel  : 020 7299 0444

Email     : customerservices@virginmega.co.uk

Address   : Customer Services
     Virgin Megastores
     PO Box 2889
     London
     W1A 5RL


Kind Regards


CUSTOMER SERVICES


I look forward to your reply

with thanks




and i just reordered and got a second order number after they e-mailed me about cancelling the 1st....cant see them arguing that point with trading standards!

savingsgirl

Just checked my tesco order -its still there but the bundle is now showing at 109.99. Wonder when I'll get my cancellation email???