3 changes! Canceling contract? HELP!

gsmmad

Ok i got a letter today saying how there charging for itemised bill's from free to £1. Also they are changing my billing method as well. Before they use to charge me for 1 second if i talked a second now they charge me a minute if i talk 59 seconds or less.

Now that means everytime the phone goes to voicemail i will pay for 1 minute....

i remember previously similar thing happened to mix and match customers and they found a way of canceling there contract.....

I done a search and i couldnt find anything! Can someone help me out on this matter. I would love to cancel my 3 contract if this is the case. My minutes would mean nothing to me with this billing method. As most of my calls are short.

thanks!

mark_dumpleton

Hi,
Yes, as this is a detrimental variation to your contract you should be able to cancel.
What Price Plan are you on?

Mark

MoscowFlyer

You can cancl, I did. Look for my thread from yesterday.

jebervic

MoscowFlyer wrote: »

You can cancl, I did. Look for my thread from yesterday.

Did you manage to cancel on the basis of the £1 difference?, can you please post link to your thread

MoscowFlyer

jebervic wrote: »

Did you manage to cancel on the basis of the £1 difference?, can you please post link to your thread

Yes, their T&C's are pretty clear on this unlike other operators.

http://forums.moneysavingexpert.com/showthread.html?t=1081105

jebervic

MoscowFlyer wrote: »

Yes, their T&C's are pretty clear on this unlike other operators.

http://forums.moneysavingexpert.com/showthread.html?t=1081105

I actually like 3, but im an 18 month contract and I might get offered a retention deal, will try and cancel and switch it to a PAYG and see what they offer me (if they let me cancel this contract)

mark_dumpleton

What contracts are you all on?

MoscowFlyer

I was on the Direct Text 1400

jebervic

MoscowFlyer wrote: »

Yes, their T&C's are pretty clear on this unlike other operators.

http://forums.moneysavingexpert.com/showthread.html?t=1081105

Moscow

Read your thread, but you never cancelled due to the £1 difference in itemised billing ?

gsmmad

apparently anyone who has bought from the august 2007 cannot take advantage of this....they were trying to say i cannot take advantage after a guy said i can cancel, then the guy he put me through said no and on.

then by the time we agued from 6.30 to 8.10 the person said u can cancel however the department is closed so im going to send an email and then call them tomorrow

jebervic

gsmmad wrote: »

apparently anyone who has bought from the august 2007 cannot take advantage of this....they were trying to say i cannot take advantage after a guy said i can cancel, then the guy he put me through said no and on.

then by the time we agued from 6.30 to 8.10 the person said u can cancel however the department is closed so im going to send an email and then call them tomorrow

What reason was given for not being able to cancel contracts entered into after August 2007.