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Ryanair to cancel flights booked through intermediaries [MERGED]
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i would love hertz to cancel car rentals booked via the ryanscare website.
this airline is a joke and now dishonourable. i wonder if screen scrapers charge sky high credit card booking fees or maybe this is something ryanair has cottoned on to? for me, i prefer easyjet.0 -
You guys are fast picking up on things. We got this alert today at work.
How the hell do they expect to run a business when they give themselves the right to randomly cancel confirmed flight tickets?!!
It's utterly gobsmacking!
I work for the second biggest business travel booker in the World and this policy affects us. :mad:0 -
Ryanair to cancel thousands of 'illegal' bookings made through price comparison websites
http://www.dailymail.co.uk/news/article-1043003/Ryanair-cancel-thousands-illegal-bookings-price-comparison-websites.html
Don't know if this has been posted but it is absolutely disgusting, they just want to squeeze every last penny out of customers
Ryanair is to cancel thousands of bookings for its flights made through price comparison websites.
Europe's biggest budget airline says it does not recognise the reservations made through internet travel agents, whose activities it says are illegal.
The Association of British Travel Agents (ABTA) said Ryanair was being 'foolish'.
The company, which will carry an estimated 58million passengers this year, says buying tickets from price comparison websites is against its terms and conditions.
It also claims the price comparison websites slows down its own site for other users.
So-called 'screen-scraping' websites account for about 0.5 per cent of Ryanair's bookings, equivalent to about a thousand passengers a day.
Ryanair said it will cancel bookings made this way for trips from Monday onwards, saying it was 'a quicker and more effective way of discouraging this unlawful activity'.
The airline has taken legal action against BravoFly, an Italian company, to force it to stop 'screen-scraping' the airline's website, having earlier taken similar steps against German firm V-tours.
A Ryanair spokesman said: 'We hope that by getting rid of screen scrapers we will speed up passenger processing times on Ryanair.com as well as ensuring that Ryanair passengers are not paying unnecessary handling charges or higher fares.'
Passengers whose bookings have been cancelled will be compensated, but there was concern about how Ryanair would contact all the customers because the price comparison websites did not share personal details.
The Association of British Travel Agents (ABTA) said Ryanair was being 'foolish' and 'unreasonable'.
Rochelle Turner, from Which? Holiday, said: 'At a time when many people are struggling to afford holidays overseas, airlines should be finding ways to make it easier for families to book and travel in the way that is convenient for them, not making it even harder.'
Ryanair has been hit by the economic downturn and slumped to a £71.7 million pre-tax loss last month. Its devastating results for the first three months of 2008 compares to a pre-tax gain of £123.6 million for the same period last year.0 -
Posted many times already. You'll probably find your post gets merged with all the others.This space has been intentionally left blank0
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Wanted to go to Malaga in July. Guess what? BA cheaper and as we live in west london, didn't want to go to Stanstead or Gatwick or Luton either. Tried Ryanair once......never again. The latest outburst is nothing if not contempt.The Irishman at BA must be seriously embarassed by O'Leary. But...0
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Have heard on the news if anyone has booked a ryan air flight using a screenscraper site as an booking agent ryanair will not honour the booking. If you have used a screenscraper and then booked on ryan air site you will be OK0
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Thank you for bringing this to our attention, however this is the (sixth I think at the last count) thread that has been started about this.0
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The multi merged thread from yesterday is even on the first page!!0
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Just heard on the BBC News that Ryanair from Monday if you have not booked your seats direct with them that you will not be given a seat, and you will have to pay again. You then have to try and get a refund from where you booked ie; travel websites . Simon Calder the travel man was on talking about this.:mad:0
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