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Are BMW trying to rip me off?

13

Comments

  • brightonman123
    brightonman123 Posts: 8,535 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    do/did OP get any reminders from the dealer, fr upcoming milegage service? i still get mailshots from a garage where I had an MOT, even though car since scrapped ages ago!
    Long time away from MSE, been dealing real life stuff..
    Sometimes seen lurking on the compers forum :-)
  • Jo4
    Jo4 Posts: 6,843 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Did you get any documentation stating the mileage when you handed over the car? If so, you could show them a copy and the £750 bill should become non existent!!
  • Tozer
    Tozer Posts: 3,518 Forumite
    No way would it be sold without FSH for such a minor thing. Keep on pushing it!
  • bulldog14
    bulldog14 Posts: 85 Forumite
    I've got proof of what the mileage was on collection and when they did there second inspection, which suggests to me that the extra miles were out on after I handed it over!!

    No further forward today, so have to wait until monday now!!
  • Tozer
    Tozer Posts: 3,518 Forumite
    bulld!!!4 wrote: »
    I've got proof of what the mileage was on collection and when they did there second inspection, which suggests to me that the extra miles were out on after I handed it over!!

    No further forward today, so have to wait until monday now!!

    Bulldog, appreciate what you are doing, but I think you may need to step up the aggression on this a touch. They are taking you for a ride and it is important that you properly dispute this.

    You are coming across as a really nice, decent chap. Sometimes, that has to be put to one side.
  • Jo4
    Jo4 Posts: 6,843 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    bulld!!!4 wrote: »
    I've got proof of what the mileage was on collection and when they did there second inspection, which suggests to me that the extra miles were out on after I handed it over!!

    No further forward today, so have to wait until monday now!!

    Does your proof state less than 25,000 miles, if so they haven't got a leg to stand on? Can I ask what general region the BMW garage is located?
  • Altarf
    Altarf Posts: 2,916 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    With a MINI there is no set mileage for servicing. When the car has been serviced and the service indicator reset, it tells you the mileage to the next service and the car 'counts down' to the next service.

    The 'counting down' is not a straight 1 mile = 1 mile, if you drive it when cold 1 mile = 2 miles, if you drive it over a certain rev limit 1 mile = 2 miles, if you drive it over a certain rev limit when cold 1 mile = 4 miles, if you drive it below a certain rev limit when warm, 1 mile =1/2 mile, etc. So although notionally the next service is at 25,000 miles, you may have done 22,000 or 28,000 before the 'count down' reaches zero.

    Under the TLC pre-paid servicing MINI will not service the car more than 1000 miles early. The only exception is if you do a very low mileage, when it should be serviced every 2 years, irrespective of whether the 'count down' has reached zero or not.

    The 'count down' is displayed every time you turn the engine on, so it is not something that you are likely to miss.
  • bulldog14
    bulldog14 Posts: 85 Forumite
    Hi guys,
    Just thought I'd give you an update for those of you who are interested....well there is no uodate really...sent the fax off to them as requested over a week ago, was promised I'd be called the following day..still waiting for the call!!

    I refuse to keep chasing them up! I'm fuming!!!!
  • Jo4
    Jo4 Posts: 6,843 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Did they send you any bills since?
  • bulldog14
    bulldog14 Posts: 85 Forumite
    No I haven't heard a peep from them...I'm hoping no news is good news!!
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