Freebie Successes by Letter / Email - What have you recieved? (merged)

Piggles12345

gem599 wrote: »

Can someone clarify whether product vouchers can be used in supermarkets if that particular product has not been bought.

I ask because I got £6 worth of vouchers from a small environmentally-friendly cleaning product company but don't want to post the details on here if people get the vouchers and don't buy the products because I'd feel awful! I know it's tricky... I really want to spread the word because I know how much it helps small companies but I don't want to cause them problems!

What do you reckon?

Hi Gem,

Sorry but I'm not 100% sure what you mean!

Do you mean that if you had vouchers for product A, could you buy product B (both made by the same company) instead?

Or do you mean that they have sent you a general voucher (e.g. Love 2 Shop, ASDA etc.) and you want to know whether you have to use the general voucher to buy a product from their range?

If you mean the first option then you can use the voucher (unless it specifically says otherwise on the voucher) for any products in their range.

If you mean the second, then you can use the general voucher for anything in the shop to which the voucher pertains (again, unless it specifically says on the voucher). Ethically it would be preferable to use it to buy a product from their range, but the choice is yours.

Have I understood you correctly? Hope this helps!

Krissy306

show the emails you sent?

moonrakermitch

I wrote a letter to Walkers a while back saying that the crisps had no flavouring on. They sent me a £5 voucher in return.

I sent an email to KitKat last night because the bar had no wafer in, got a reply back this morning with an apology, nothing else though.

acaciaroadguitarist

And you complained??? I used to have "double takes" from Sainsburys as a child and viewed it as a success if i got a fully chocolate one!!

acaciaroadguitarist

thenthornthing wrote: »

With grammar like that in your e-mail, and no idea on paragraphs, I'm surprised they even looked at it!

I was a tad miffed what can i say? But guess what? Went into said shop to exchange the pair of trainers and took along another pair which were ina similar condition to chance it and they exchanged them both!! Back of the net!! :j

moonrakermitch

got an email back from Lush, they said no samples unlesss i place an order.

REALGSA

I ordered a pink hamper via paypal on the interflora website. Have had nothing but grief with them, Just 3 emails since last week, no reply, sent another email now

I ordered it to be delievered for the 15th of july, it was not even sent out until monday 20th july!

I received the hamper today, and gave to my friend as a present, but to my horror two of the food items are stale and it seems as another few items are missing!

This is the first time I ordered from interflora and probably the last. The service online is very very poor, to order an item and for it not to be even dispatched and for me to chase up the order is embarrasing on interflora's behalf. And now there is a problem with the hamper itself.

Please could you look into this matter as I have not had good service. What compensation?

kms26

cozza wrote: »

hi i just recieved (well won ) a free full size rimmel sexy curves mascara

Me too!!!:D

pink1310

ive been lurking on here for a few days i emailed mac but a nope for samples i wanted some as im having a 30th pampering party and they said they dont give them for that sort of thing oh well.

moonrakermitch

Just got an email from Neals Yard asking which samples i wanted.