Freebie Successes by Letter / Email - What have you recieved? (merged)

Yummy_Mummy_9

Just wondering if anyone has had any luck with Boots when sending in a complaint? I recently purchased some of their own brand lipstick in a nude colour, only to find that after half hour it has turned my lips bright pick! :eek: I was mortified. Took me a good 5 minutes of scrubbing to get the pinkness out of my lips too, I wasn't a happy bunny.

Lily_The_Legend

Hiya, I was on https://www.optionstreats.co.uk yesterday as I was entering a competition and noticed that they now have a 'cafe coffee' range so I sent a message to them via their website to see if they could send me a free sample as I'd love to try them. I got an email asking me for my address and I received a sachet of each flavour in the post this morning! V impressed!

narnoora45

I was wondering what exactly you wrote in your emails to bic, staedtler etc.. thanks in advance.

hunnycat

i emailed Jean Paul Gaultier as my 4 year old daughter has smashed my brand new bottle of thier perfume! £50 it cost Anyway i emailed them asking if they could send me some samples of the fragrance i had until i could afford a new one and i got in the post today (all the way from france!) 2 samples of the one i had and 2 of another!
they are only 1.2ml in each but they are little spray bottles.
So impressed

cooldude255220

Today in the sun there was a token for a free 5pack of chuba chups minis. When I was looking for a pack with the most flavours, (at my local asda) I cam accross a pack with only four lollie pops in them and they were all the same flavour, even though there is a promise that ther will be at least two flauvers and five lollies. I was going to get them then complain, but i thought better of it.

warlycarly

Yesterday I received 3 £1 vouchers from BirdsEye, and a 50p voucher off Cathedral City Cheese, and today I received a full sized bttle of suncream!! A lot bigger than I expected, well impressed.!:T

pig_let_cool

Could someone who has had success with stationary companies please PM with some advice please? im a very poor art student lol and am not having much luck getting anything much

Thanks in advance!

JoJoB

I got 5 £1 mocs from discovery foods for complaining about their wraps being stuck together. And 3 £1 mocs from nivea for saying how nice their skin cream is. :j

And £5 moc from Kelloggs for saying how much I like their cereal!

*_ash_*_2

hey...

I complained to tate and lyle abt the sugar packet i bought had all the sugar "clump" together as if water went inside even though the packet outside was dry....

so i complained abt 2 mnth ago,they asked me all the packaging details and everything and still asked me to send out the sample and packaging to their address which also i did,i mean it took over a month for this correspondense when they said they will get back to me.

it was not a free post address,so i put stamp and send out the sample and packaging to them,finally they replied within a week thru letter and this ws on 24th april,where they had all their conclusions written of their investigations,and they recommended that i should also be complaining to the store,and written below that thy hav arranged for the refund to cover up the purchase (to follow)...

so i should be expecting another letter from them?
since it was too long so i emailed them a week back that i have not have any letter from them,before they always replied the next day and now they never did(after the letter),explaining that i also complained to the store where they told me to complain to the company itself as i have also sent the sample and packet to them, They nevr replied.
Again i emailed them as i was very angry and wrote i was disappointed by this and would want any higher authority to write to,none of my emails r acknowledged,still today they never replied me or even asked me that they are still following up?...

I even have the letter they sent me,and its been so long,and even after being angry and asking to talk or take this issue to the higher official in the company,they r just ignoring it,i mean they r such a big company,a proper genuine complain which they itself accepted to being their fault and it was also not the first time,it was the same with 2 packets(also told them)
What should i do?

stressedaah30

anyone details to complain to muller yoghurts wanna complain about amore yoghurt jus tastes of cherry n not any hint of dark choc
any help be great this will be my 1st complaint