Unsubscribe from Just-dial? 29 October 2005 at 2:54PM in Phones & TV 11 replies 3.2K views

cuongzi

Hi there,
If i decide to unsubsribe from them how woud i go about doing this? Couldn't find any information on the website.

Cheers

gavinp

You would go to BT's web site and follow their links to "returning to BT".

Once the line is back with BT, you can then move to another supplier if desired.

Thanks

Gavin

ginger_nuts

you could just move to another providor , you dont have to move to BT .you can move anywhere .

bbb_uk

Simply decide contact the company you want to move to (eg Planet Talk, OneTel, TalkTalk, etc) and join them. Whichever company you choose will have BT move you from JDS to them. This is done generally in about 14 days.

As stated by ginger_nuts, you don't have to move to BT first. You can move direct from one provider to another without first having to go via BT.

pricefighter

Even if you have cps your calls to JDS.You dont have to use them.(It would of course be silly not to during evening/weekend for 01/02 and mobile calls).You can send your traffic via Bt by dialling 1280,or sign up for someone like https://www.call1899.com.

cuongzi

Thanks for all the helpful replies!
Cheers

roses

I emailed Just Dial yesterday asking what the ovverride code for using BT is & they said there wasn't one. Is this true?!

====================
Thank you for your recent email.

There is no override code to make calls through BT. All your calls will
route through Just-Dial.

If you have any further queries about your Just-Dial service, you can logon
to our website on https://www.just-dial.com.

Thank you for choosing Just-Dial.

Yours sincerely,

Mayur Patel
Customer Services

---

Original Message

---

This is an email from the website

If I want to make a call not using the Just Dial network then what
override number do I need to dial to use BT instead of Just Dial since all
of my calls are automatically routed through your network?

Heinz

If you still pay your line rental to BT (i.e. you only have Just Dial as your CPS provider) the code is 1280 to 'hop back onto' BT.

JD were lying to you, simple as that.

Of course, other codes are available (e.g. 1899, 18185, 18866) - if you're registered with them.

ginger_nuts

roses wrote:

I emailed Just Dial yesterday asking what the ovverride code for using BT is & they said there wasn't one. Is this true

why would JDS tell you how to make calls from a competitor .
I would suggest it you want info on the competitors ,then ask the competitors or just ask here we will always try to help ( for a small fee lol )

bbb_uk

I do believe that's the first personal reply from JDS I've heard of. All other forum members don't appear to get replies.

Anyhow, JDS are lying. So long as you keep paying your line rental to BT then other call providers cannot stop you from using a competitors tariff.

1280 will route your calls back to BT but if you want to route some calls via Call1899 (for example) then simply just dial 1899 and the number you want to dial.

JDS will basically try to avoid you using another carrier if they can get away with it.

pjl_2

yeah I'm having no joy from JDS with regards to replies, even when they said that their dedicated team would reply in 48 hours. Given their, it would appear, increasingly bad customer service record I've decided I'm going to stay with one-tel even if JDS finally get around to signing me up.