Pizza Hut - To Accept Tesco Clubcard Deals 1/8/2008 - 10/10/2008

GymGirl_2

fairleee wrote: »

I work at Pizza Hut as a manager in an HSR (Home Service Restaurant) so I thought I would clear things up:

1. We only accept the Deals vouchers, not a clubcard voucher.

2. Minimum spend must be £20.

3. The vouchers are only worth 50% of their face value to us - £20 of vouchers represents £10 of cash to us. As a result, we will NOT accept vouchers on top of meal deals or offers like our Buy One Get One Half Price. This sounds unfair, but if you think about it, if you try to use the vouchers to pay for a £20 meal deal, you are already saving about £8 or so by going for the meal deal. If we accepted the deals vouchers as payment for that then we would effectively be selling £28 worth of pizza for £10 - basically a 65% discount. Staff only get 50%, so there is no way Pizza Hut would allow that. I got my balls busted by our restaurant manager by giving a 40% discount to a large order for a wedding party, so you can imagine the vein that would throb on the CEO's forehead if he learnt that we were giving pizza away for 65% of its value.

4. Because drinks are not high profit items (the way garlic bread is - each slice of garlic bread costs us around 4p, but we sell 4 slices for £1.99), we won't accept clubcard deals vouchers as payments for drinks. I don't know if this is the same for ice cream - the crib sheet we have stuck up in the back doesn't mention anything about it but I imagine that again, as low profit items, we wouldn't be allowed to put them through on deals vouchers as (for example), each tub on Ben & Jerrys costs us £1.88, so as we sell them at £3.99 the 50% discount the deals vouchers effectively apply to our sales would render them virtually profitless.

5. No change will be given with the vouchers, so don't pay for £21 worth of stuff with £30 of vouchers.

Hope this clears things up - personally, I don't think the vouchers are particularly worthwhile simply because we can't accept them in conjunction with any other offer. You will make a saving using them but it is not nearly as good as you think - two large italian pepperoni feasts selling at 11.49 each would normally cost you £17.23 with Buy One Get One Half Price, but if you try to pay with deals then you would have to pay the full price of 22.98 as we cannot apply any deals. That would come as a cost to you of £5 for £20 of vouchers and £2.98 to make £7.98 of actual cost. So, it is still £10 less than you would be paying normally, but you can make your clubcard vouchers do more for you than that by taking advantage of other offers which don't have such limitations on them.

Hope this helped to clear things up!

Thanks for this information, it clears up alot of questions, however I understand that vouches cannot be used for deals / offers etc as that is normally the case. Buy why does it not say anything on the vouchers or from Tesco about vouchers only being worth 50% value.
I have already ordered and received some vouchers however feel reluctant to go and use them if I am only going to receive 50% of the face value. :cool:

isayoldchap

isayoldchap wrote: »

Last week Purley Way accepted them but Crawley yesterday refused them.
I see that on the Tesco Terms it says nothing about 'buffet' however on the other
Pizza Hut 50% off deal it says buffet and deals excluded.
I have spoken to the manager today and have emailed HO
Any information appreciated

Can these be accepted for that?Thanks

Loopy_Lobes

GymGirl wrote: »

Thanks for this information, it clears up alot of questions, however I understand that vouches cannot be used for deals / offers etc as that is normally the case. Buy why does it not say anything on the vouchers or from Tesco about vouchers only being worth 50% value.
I have already ordered and received some vouchers however feel reluctant to go and use them if I am only going to receive 50% of the face value. :cool:

No, slight confusion there I think, it's Pizza Hut that get 50% of the value of the vouchers, us customers get the full value off a meal. Some pizza huts were confused at the beginning of the offer (read through the thread and you'l see what I mean) but I think most of them are now up to speed on what the deal is and are giving the full value.

Loopy x

GymGirl_2

Loopy_Lobes wrote: »

No, slight confusion there I think, it's Pizza Hut that get 50% of the value of the vouchers, us customers get the full value off a meal. Some pizza huts were confused at the beginning of the offer (read through the thread and you'l see what I mean) but I think most of them are now up to speed on what the deal is and are giving the full value.

Loopy x

Oooops, I see, thanks for that :-) :j

nessquic80

Well ive never been to pizza hut before ,so with my £30 tesco converted vouchers off i went with family, not really expecting the staff to no what there doing, but what a surprise. When we sat down i told the SA that i had vouchers and he told me seperate for drinks and no deals, that was fine, at the end of the meal asked for the bill which was a bit cofussing cus it wasnt seperate, the total bill came to £32, worked it out to £22 for pizza and £10 for drinks, put £20 in vouchers and the rest cash, and to my surprise the waitress came back and showed me how theyed broke it all down and how much was left to pay with cash. really friendly staff, son got crayons and paper and a ballo when we left, would recommend this place
Thurmuston retail park leicester

flipcat

went to glousecter one and they took my converted vouchers for everything including drinks and icecream,they were brilliant and friendly and helpful,fantastic.....

laalaa

Tesco Clubcard Vouchers cannot be used for the following

Drinks, Set Meal Deals, Buffet or combined with any other discount. They are not meant to be used in conjunction with the 50% voucher. They shouldnt be used with kids meals, but some pizza huts may be flexible on this.

50% voucher is same. No drinks, buffet, set meal deals, or with any other discount. Can be used with kids meals however.

isayoldchap

laalaa wrote: »

Tesco Clubcard Vouchers cannot be used for the following

Drinks, Set Meal Deals, Buffet or combined with any other discount. They are not meant to be used in conjunction with the 50% voucher. They shouldnt be used with kids meals, but some pizza huts may be flexible on this.

50% voucher is same. No drinks, buffet, set meal deals, or with any other discount. Can be used with kids meals however.

Hi
Just I see that 'buffet 'has not been added to the terms on the Tesco deal,but is in the Pizza Hut 50% deal.

laalaa

On all the staff training stuff for Pizza Hut re Tesco Deals, it says buffet is not included.

Although they should perhaps put this on the T&C's on the tesco site.

flipcat

We all had the buffet and they took our vouchers fine,and for the drinks and icecreams.......