Cheap deal on Tiscali phone and broadband

monitorsit

michelle57 wrote: »

I have been a customer for many years to tiscali. Ok it took awhile for them to get the set up right at first. Then all was ok until..........................this year. I have had nothing but trouble from them cutting my internet off. At this moment in time it has been off for 3days. 3 long expensive phone calls each with the result we have reactivated your account it will be on in the next 24hrs.............................well guess what? it's still not on. They have my money i am not in arreas and eachtime i give them my bank details and every week i get cut off. It is costing me a fortune calling them. I have asked for a manager and guess what? none available at present...............so i ask them to call me back.........well i am now old and grey and still waiting for the call. and still my internet is not running and i am still paying for it. TISCALI ARE SO....... IRRITATING :mad: Well all i can say is if you are thinking of joining Tiscali i would seriously think again. They have no respect for their customers. Useless stupid idiotic company. Waste of time and energy trying to talk to them. I AM MOVING TO ANOTHER SERVER AND IF ANYONE HAS A GOOD RECOMENDATION OF ANY WITHOUT HUGE ADMIN COSTS PLEASE PLEASE LET ME KNOW.

michelle,

yes, their customer service is cr*p. If you need yto ring them again try 0800 107 9000. its there sales department but if you press them they will give you an 0845 number for complaints which is a lot cheaper to ring than the 0971 support number. i did have the 0845 number but cant find it. also when your broadband is down you can always dial up to tiscali and raise a support ticket online.

Tiscali is nice when it works but terrible when there is a problem. if there is a broadband that is similar price AND has good cutomer service i also would like to know!!!

monitorsit

and my experience is that tiscali WILL call you back but only AFTER they have fixed the problem!!!

espresso

monitorsit wrote: »

and my experience is that tiscali WILL call you back but only AFTER they have fixed the problem!!!

Most people aren't prepared to wait that long!

:rotfl:

monitorsit

espresso wrote: »

Most people aren't prepared to wait that long!

:rotfl:

tiscali dont call while the problem is happening cos they know they will get a earful but when the problem is fixed you are so relieved so that when they call you you are just glad you are back online again you dont say nasty things to them. they may be stupid but the are not daft!!!