e2save redemption, possible 45 day delay.

Micky

Posted a claim for 6 months line rental on two mobiles to e2save on 21/10/2005, documents arrived with e2save on 24/10/2005 (special delivery). I've just checked their website for contact info to double check that the documents arrived safely, I found this:

">
STOP PRESS
Due to a technical issue, there is a short delay on the delivery of the cashback cheques to customers. Cheques will be delivered to you within 45 days and not 28 as stated. We apologise for this delay and hope to have normal service resuming shortly. We thank you for your patience.
<"

45 days? Neil Armstrong got to the moon and back quicker than that.
Technical problem? I hope that's not beancounter-speak for a cashflow problem.

Norman-B

Funny thing is that I have just received 2 text messages stating that my cheque would be dispatched in,
35 days
14 days.

Left hand and right hand comes to mind.

michaels

Hmmm - and we all hoped that E2save 'good practice' would pass to osps following the takeover but it looks like things have moved in the opposite direction.
It looked suspicious when it was osps - now e2save are doing the same thing it looks doubly suspicious - hopefully it is just a question of cpw group keepig its bank balances topped up rather than anything more sinister

nickyboy_4

I recently got told upto 45 days for cashback, but it arrived in a month anyway no problems.

blinko

how long do they usually acknowledge your cashback with there text messages etc, i have just sent off the 6th bill for october for my d500 deal. it was about a week ago now just wondering if they send the text when they receive the bill or when the process it

seaniboy

its prob the volume of MSE's claims that causing the extention lol

Norman-B

blinko wrote:

how long do they usually acknowledge your cashback with there text messages etc, i have just sent off the 6th bill for october for my d500 deal. it was about a week ago now just wondering if they send the text when they receive the bill or when the process it

Allow about 14 days after they process your claim for a text message (so they informed me).

EdCov

Is there any way to find out how profitable a company is and how likely it is to go bankrupt?

I'm hoping that my carphonewarehouse cashback will be with me soon!

Mrtickle_3

EdCov wrote:

Is there any way to find out how profitable a company is and how likely it is to go bankrupt?

Sure, get their annual report and do a spot of ratio analysis

netherside7

Norman-B wrote:

Funny thing is that I have just received 2 text messages stating that my cheque would be dispatched in,
35 days
14 days.

Left hand and right hand comes to mind.

So did I!

Last week I got 28 days.

On Monday they said 35 days.

And yesterday I got 14 days.

soolin

blinko wrote:

how long do they usually acknowledge your cashback with there text messages etc, i have just sent off the 6th bill for october for my d500 deal. it was about a week ago now just wondering if they send the text when they receive the bill or when the process it

I have just sent a query through to e2save as I sent my cashback voucher and bill in and it shows as received on the RM website 16 days ago and I haven't had any acknowledgement.

I've also been waiting for a call back from e2save for over a week about ordering a new phone and haven't heard from them about that either.

SOo