Sky signal problems

Techno

Sorry not to have got back sooner - tried all the usual things (including cleaning the sky card) haven't tried the hairdrier idea though - wierd thing is that it seems to go off in the morning when the sun gets hot and comes back on when it has moved around the house - went off about 11 this morning and is back now - may be a coincidence but???? rang sky again yesterday and because it is so weird they offered a free courtesy call-out (didn't even have to threaten to cancel!!

Inactive

It sounds like your dish needs a re-allignment, or possibly your LNB is faulty.

Techno

Spot on Inactive - lovely Sky engineer came round this morning -first changed sky + box which seemed to work but just after he left sun came out and it went off again!! So he came back and changed the LNB and now we have 90% on the signal and a new box - now need to reprogramme magic eye on telly in the conservatory to the new remote - any ideas?

trevor_john

Techno wrote: »

Spot on Inactive - lovely Sky engineer came round this morning -first changed sky + box which seemed to work but just after he left sun came out and it went off again!! So he came back and changed the LNB and now we have 90% on the signal and a new box - now need to reprogramme magic eye on telly in the conservatory to the new remote - any ideas?

All you need to do is switch the line power on in your new sky box.The sky guy should have done this but hey ,you can do it yourself.

Press services button on your sky remote (in lounge)]

Then press 4 then 01 and select button.You then scroll down to rf output and turn it on.Then you scroll down to save settings abnd your tv link in other room sjhould now control your skybox.:T

BexTech

Techno wrote: »

Spot on Inactive - lovely Sky engineer came round this morning -first changed sky + box which seemed to work but just after he left sun came out and it went off again!! So he came back and changed the LNB and now we have 90% on the signal and a new box - now need to reprogramme magic eye on telly in the conservatory to the new remote - any ideas?

There's no programming of the Sky Remote for the magic eye, it just works.

As you haven't changed your TV in the conservatory or left the remote without batteries for so many minutes or so then there's nothing to program as it would already be remembering which codes to use for your TV as the programming of the remote is to control your TV not to control your Sky box as the remote is designed to work the Sky box anyway.

What you do need to do is what's been mentioned above on your Sky box you need to enable power to RF2 where the Magic Eye is connected.

[Services] 4 0 1 [Select]

Inactive

trevor_john wrote: »

All you need to do is switch the line power on in your new sky box.The sky guy should have done this but hey ,you can do it yourself.

Correct, and the Sky Installer ( not Engineer ) should have done this as part of the service call..;)

trevor_john

Inactive wrote: »

Correct, and the Sky Installer ( not Engineer ) should have done this as part of the service call..;)

I thank you As i run my Aerial & Satellite business i took a stab :rolleyes: .Also agree sky installer should have done this for you but guess he was rushing.

Techno

Thanks, guys - that takes me to system setup and picture but there doesn't seem to be any RF (just RGB or PAL???)
He put a new box in so new remote control - does that make a difference (you see they don't call me Techno for nothing!!!!!!!!)

BexTech

Techno wrote: »

Thanks, guys - that takes me to system setup and picture but there doesn't seem to be any RF (just RGB or PAL???)
He put a new box in so new remote control - does that make a difference (you see they don't call me Techno for nothing!!!!!!!!)

You need to fairly quickly press:

[Services] 4 0 1 [Select]

Ignore what's on-screen until you have pressed all the buttons, as it's a hidden menu and you won't find 0 listed, if you are too slow with 0 1 [select] it won't enter the installer menu.

Techno

Thanks Bextech - just did what you suggested and have turned RF on but now the whole of sky has gone(!!!) well no signal being received - well input 1 is OK but there is nothing on input 2 (which has been like that since Sunday when new box put in - and last night we lost just BBC1
Aaaaaaaargh - I hate technology - aNYTHING i CAN DO OR SHOULD i CALL HIM OUT AGAIN?