free 250 minutes on 02 without topping up

mobilegossip

lazymoezy wrote:

When i got my SIM about 4 months ago i registered n got £2.50, then i registered for the 100 units meaning i can use either texts or mins or combination of both. Only wen you top up £10 you get this feature. You cant have 2 bolt ons so u cant have the 100mins and 50mins at the same itme, u can get the 50mins by paying £7.99 which i do.

The 100 inclusive x-net minutes,or 300 texts are not bolt ons ,they are part of the tariff and you choose to recive one or the other free
when you top up with £10 or more.

A bolt on is something you add on to your tariff as and when required.So you can have the 100 minutes if you top up by £10,and the 50 minutes free for 3 months. I have both and in one months time when they start charging me £7.99 for the 50 minutes i will cancel.

UKays_Finest

UKays_Finest wrote:

Hi Muhamid,

Apologies for being so sketchy on the details and thanks for your prompt reply

It's actually a new O2 sim card on a new account. I activated the bolt-on in the early hours of 12th Jan by texting 'calls50' to the number given in your original post. I think I must have done this after I topped-up £10 by credit card via the free automated service.

I got a text today saying £7.99 has been deducted from my balance.

Hope that helps some more.

Thanks

Hi Muhamid,

Just an update on the above problem.

I did as you advised and contacted O2 CS. Very helpful, took only 2 mins on the phone. They added credit to my phone equivalent to 3 months use of the "calls50" bolt-on. So, £7.99 x3....£23.97 was put on as credit. Now, I'm not entirely sure whether the sum of £7.99 will be deducted each month or it'll still be there after the 3 months are up. Will wait and see.

Thanks again for your help, much appreciated.

MUHAMID

UKays_Finest wrote:

Hi Muhamid,

Just an update on the above problem.

I did as you advised and contacted O2 CS. Very helpful, took only 2 mins on the phone. They added credit to my phone equivalent to 3 months use of the "calls50" bolt-on. So, £7.99 x3....£23.97 was put on as credit. Now, I'm not entirely sure whether the sum of £7.99 will be deducted each month or it'll still be there after the 3 months are up. Will wait and see.

Thanks again for your help, much appreciated.

So they gave you £23.97 instead of £9.99?:D
Don't worry next month if they will charge you can call them and do same thing.It should be free for you next month as well.

UKays_Finest

MUHAMID wrote:

So they gave you £23.97 instead of £9.99?:D

Indeed they did :beer:

I'm still somewhat puzzled as to why though....maybe it's because the promotion runs for 3 months and to save charging me for the 'calls50' bolt-on each month, they just credited the whole balance now.

Well I hope that's the reason anyway :rolleyes:

pash_2

still no credit and no bolt on according to Dail 4444 option 2, and 2.. what to do next??? Muhamid HELP ME!!!!! lol
Pash x

MUHAMID

pash wrote:

still no credit and no bolt on according to Dail 4444 option 2, and 2.. what to do next??? Muhamid HELP ME!!!!! lol
Pash x

Hi pash,
The best thing is to try to reg. your sim again.
link is here:
http://www.o2register.co.uk/
if you see following msg on screen then you should contact c/care.*

o2 wrote:

I'm sorry, we already have a record for this mobile number

once you will get your credit apply for free BoltON.

*link for free c/care call,
http://forums.moneysavingexpert.com/showthread.html?t=93489

ali137

I will try this and see if it works.

thanks

pash_2

MUHAMID wrote:

Hi pash,
The best thing is to try to reg. your sim again.
link is here:
http://www.o2register.co.uk/
if you see following msg on screen then you should contact c/care.*

once you will get your credit apply for free BoltON.

*link for free c/care call,
http://forums.moneysavingexpert.com/showthread.html?t=93489

thanks i will try that again.. tho i have already registered it twice now! will have to wait till i get home as i haven't got the phone with me and i will need the code that they send you to register. keep you posted though!
Pash x

princessmoneysaver

Had the free bolt on Calls50 on both mine & hubby's phone, went to deactivate after 3 months. Mine went through fine but hubby's got charged £7.99 so I emailed them & within 24 hours we got a reply saying the £7.99 have been credited to the account & we got 300 free texts free this month (He is on the 300 free texts anyway but hadn't topped up for a few months so had been paying for texts for a while now)

mega-celler

the thing is the text the 21300 is the talkalot more tariff when you top up £15 in one month you get 150 free minutes and if you top up £30 you get 300mins the next month, the complete free calls without topping up doesnt work how ever you can get 300 free texts without topping up