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liar seller refused full refund as he had received return item.

hi there, i bought a itemfrom the seller, but it is not as described significantly, complete wrong item. dispute and claim were opened and i won this claim. i returned the original item via special delivery the day before yesterday. i am sure he has received the phone, but today i received his message i has not got the phone and refused full refund. obviously he was lieing. he is a genuine liar and real time waster i have ever met, which can be seen from his feedback. it is realy unfortunate to met such a time waster. How should i do? many thanks.
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Comments

  • pinkgem
    pinkgem Posts: 3,299 Forumite
    track the special delivery no. on https://www.royalmail.com to see if it has been delivered

    also put the tracking no. in to the paypal dispute to confirm that you have returned it
  • StaffsSW
    StaffsSW Posts: 5,788 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Have you seen it confirmed on the RM site though? There is a difference between thinking you are sure, and knowing for certain.

    If it is not showing up, then Paypal wont act until it is.
    <--- Nothing to see here - move along --->
  • sysboy
    sysboy Posts: 222 Forumite
    Zv888323504gb
  • sysboy
    sysboy Posts: 222 Forumite
    will the information about this delivery on www.royalmail.com update later? thanks
  • frivolous_fay
    frivolous_fay Posts: 13,302 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Mortgage-free Glee!
    We have tried to deliver your item from our STEVENAGE Delivery Office before 12:40 on 10/07/08 and we have left a while you were out card.
    My TV is broken! :cry:
    Edit: refunded £515 for TV 1.5 years out of warranty - thank you Sale of Goods Act! :j
  • ukmike
    ukmike Posts: 752 Forumite
    Part of the Furniture 500 Posts
    So item WASN'T delivered according to R.M.
  • kevinyork
    kevinyork Posts: 1,232 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    He now has ro rearrange delivery or collect the item from his RM depot. If he doesnt it will come back to you and you wont get your Paypal claim resolved.
  • missile
    missile Posts: 11,806 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    kevinyork wrote: »
    He now has ro rearrange delivery or collect the item from his RM depot. If he doesnt it will come back to you and you wont get your Paypal claim resolved.
    I think you will find Paypal will find in his favour. That was my experience when goods were returned to sender.
    "A nation's greatness is measured by how it treats its weakest members." ~ Mahatma Gandhi
    Ride hard or stay home :iloveyou:
  • StaffsSW
    StaffsSW Posts: 5,788 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Why were you so sure that the seller had received it back? Is there more to this than just the special delivery tracking number saying it has had an attempted delivery?
    <--- Nothing to see here - move along --->
  • sysboy
    sysboy Posts: 222 Forumite
    item was advertised as a n95 8g like new, but i received a refurbished n95 common version, it is unfortunate to meet such seller.
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