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E2Save - Royal Mail lost cashbach claim

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Comments

  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    MABLE wrote: »
    Why not just ring 08457740740 and the RM advisor will have all the information without the need of going to the DO.

    AFAIK CS dont have an audit trail,they see the same info as the customer site
  • virgo17
    virgo17 Posts: 993 Forumite
    Part of the Furniture 500 Posts Name Dropper Photogenic
    agsnu wrote: »
    I don't think you mean CPW O2, I think you mean O2 Online
    He does not.

    I can vouch from personal experience that the contract being referred to was managed by CPW.

    V.
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