Help with son's pc acting up ???

thomas01155

http://webeffective.keynote.com/applications/panel_portal/faq_connector.asp#1
What is the Keynote Connector?
The Keynote Connector enables us to collect your feedback during an evaluation. The Keynote Connector displays a bar at the top of your screen with buttons that will guide you through evaluations. Pop-up dialog boxes provide evaluation instructions and follow-up questions on your experience throughout evaluations.

If you don't use it uninstall it.

Reluctant_spender

If you do not recognise the programme then uninstall it

Browntoa

I'd also fix this in hijackthis

O16 - DPF: !!50647AB5-18FD-4142-82B0-5852478DD0D5} (Keynote Connector Launcher 2) - http://webeffective.keynote.com/appl...orLauncher.cab

if you had not already done so

but there seems to be nothing untowards in that log

Browntoa

also noticed that your version of XP is way out of date, go to

www.windowsupdate.com

and install service pack 3 (SP3)

let the Pc update and reboot and then go back and check there are no other outstanding updates

Keanosafc

press alt and f4