E:31/07 Win 10,000 prizes with Impulse -Instant win-Daily entry

nellytheelephant

sparky61 wrote: »

I can understand them thinking that as far as the food hamper and figleaves vouchers go, they probably haven't been told what was sent, but, the hamper full of Impulse stuff wasn't a prize option. Might be worth getting back to them and see what they have to add.

Good luck
:beer:

That's what I've said. I think they're very adept at fobbing people off to be honest! x

pow38

nellytheelephant wrote: »

I emailed Impulse the other day in regards to the 'compensation' people were receiving because of the winning email thing.

They sent this back..



Hmmm... xx

yeah i got that same email too! hahaha..
do u think we should call careline? i didn't even get a £5 voucher or limited edition gift pack.. did u?

nellytheelephant

chelle333 wrote: »

One of our mystery wins just came :j :j

A fortnum & mason Hamper :j :j

I really wanted one of these its fantastic :j :j

That's brill! I'm very jealous, hehe xx

nellytheelephant

pow38 wrote: »

yeah i got that same email too! hahaha..
do u think we should call careline? i didn't even get a £5 voucher or limited edition gift pack.. did u?

I called the Careline on Friday and she took down my details.

She checked the screen and said both departments were dealing with the complaints and that's why people were getting different responses. So she obviously thought there was something in what I was saying!

I got a £5 voucher.

I've just had another email saying

Without their postal address & email address we cannot check further but I can assure you that the Fortnum & Mason hamper & figleaves vouchers were not sent in relation to the complaint.

x

pow38

nellytheelephant wrote: »

I called the Careline on Friday and she took down my details.

She checked the screen and said both departments were dealing with the complaints and that's why people were getting different responses. So she obviously thought there was something in what I was saying!

I got a £5 voucher.

I've just had another email saying

x

i'm on the phone with them right now, let's see what they say ..;)

nellytheelephant

Haha, let me know!

I'll give them another ring if necessary. I don't know why they'd be so insistant about it not being true.. Unless they just cocked up the prize distribution!!! x

sparky61

pow38 wrote: »

i'm on the phone with them right now, let's see what they say ..;)

Good luck
:beer:

nellytheelephant

Gosh, what're we like once we've got a bee in our bonnet!! x

pow38

just spoke to a nice lady on the phone but she wasn't much help, infact she tried to fob me off by saying it wasn't anything to do with them, and i should contact impulse. i told her impulse was the one referring me to them...

anyway she took down my details and said someone will get back to me... which i doubt very much... oh i give up... so much hassle....

nellytheelephant

Pretty much what I got on Friday.

They won't look into anything without a name/email address but I don't wanna go giving out names x