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Changed to o2 but Madasafish still clocking useage
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hubballi
Posts: 424 Forumite
This is confusing. I have changed from madasafish to o2 with much higher speeds. The migration is complete. I go to the Madasafish page and it's showing my internet usage since I was connected with o2's service as of today. How can this be? I am not connected with them anymore. Also, when I test my speed on the madasafish site it gives me a higher reading. I have asked for the account to be cancelled but I don't wan't to be billed by o2 and Madasafish 
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Comments
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Are you using your log on details and the DNS settings for O2?
If you are then Madasafish haven't updated their billing system yet
They are carp! I've just moved away from them too - quick to hit you for extra charges but fixing faults? HAHAHAHAHAHA dream on!
Maybe worth dropping them a mail to remind them you've left.DFW Nerd #025DFW no more! Officially debt free 2017 - now joining the MFW's!
My DFW Diary - blah- mildly funny stuff about my journey0 -
I installed the o2 software and it automaticly updated everything. I have PM'd James to tell him to cancel.0
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