-
Help Tesco Extra Won't Refund Money!
4/11 - Ordered pink nintendo dog thing as Christmas gift. Total cost £ 124.99. Paid by CC. Tesco took the money the same day. 4/11 - Order confirmed for 5 working days (item showed as in stock). 12/11 - Called to find out what had happend to my order. Told it was out of stock and may not be in by Christmas. 12/11 - Wrote…
-
Tesco christmas star bouquet
Just to say that I ordered this bouquet from tesco flowers online and it was really rubbish! 4 carnations and 2 fresias for #19.99 and the free chocolates were crushed Definately wasnt as depicted in the photo! I phoned up customer services and complained and got my money refunded straight away
-
200g box of Lindt Lindor Truffles
:j I recived a 'Birthday Card' from Sainsbury's today with a voucher for a free 200g box of Lindt Lindor Truffles. The diet will have to wait :rotfl:
-
WHSmiths
I would just like to thank WHSmiths because my daughter brought a book for her dad at the beginning of October from a store which wasn't our local store. It was a Christmas present for him. At Christmas he also recieved another copy of the book. So I took the book my daughter brought to my local WHSmiths and they were more…
-
consumer advice please........ Arghh
Hello guys, I need some advice about my rights..... I brought a Fisher Price electronic book(its not just a book its a huge pack, like leap pad books) from Woolworth's before Christmas for my youngest daughter. We opened it Christmas day and its not working.... now i went to Woolworth's and spoke to many staff and finally…
-
When did Figleaves start charging for delivery?
For as long as I've been using them, it's been free! I just went on to look as the sale and it says £2 P&P! :mad: On pigsback.com it says Free Delivery on no less than three occations. I clikced through from them, and I'm still being charged. I think I need a code.
-
Tesco.com rude customer service
From my experience, if anything goes wrong with an order, don't expect any help from Tesco customer services - if fact, from my experience, expect rudeness, abuse and arrogance. I tried to order some flowers via Tesco.com. I didn't put the issue number of my card into the form (my mistake) and the system took me back to…
-
Kitchens
AKA Discount Kitchens Direct AKA Maple Kitchens Based in Oldham do a google on it (or 'Kitchen rogue') and weep at others' misfortunes before you think of buying. shoddy workmanship, units that don't fit, damaged appliances (if anything arrives), rude and expensive customer careline and an MD who's spent time behind bars…
-
unbeatable.co.uk far from impressed
Hi this is my first post, took up one of the offers posted by one of the members from unbeatable for some benq mp3 player on christmas eve. The money was taken off my credit card and a confirmation email sent. This morning received an email to say sorry but these are out of stock and could i ring to discuss an alternative,…
-
Game Store Refusing to Honour Its Ts&Cs
This is absolutely scandalous and had my blood boiling, surely this is illegal : Forum Thread It's not his fault he's been savvy and found a loophole in their attempts to rip him off. We need to get some MSE muscle involved in this one as they can't be allowed to get away with it. Any legal experts out there?
-
Pc World
I personally would not buy a single item again from PC WORLD again , We bought an Advent laptop off them and within 2 months of the warranty ending it needed a new hard drive , no probs got that sorted sent it away for reapir , then the major thing that went wrong with it was the power cable connection on the laptop top…
-
Bike Misery
We bought a bike for son from the catalogue, and due to storage space we decided to assemble it Christmas Eve. So yesterday we began the task, within 10 mins it broke, due to poor workmanship. So we had to dash to Asda and buy one a 4pm before it shuts as it was his main present. We also had to borrow the £100 for it. The…
-
British Gas
Visited my elderly Aunt & Uncle today. They were saying that BG had been out to do their annual service under the 3* cover. The engineer threatened to switch off their boiler as unsafe because the vent in their lounge was no longer big enough for regulations. They had to pay BG £150 to install a regulation size vent that…
-
play.com - posting out goods days too late for Christmas.
I am fuming. I ordered a DVD as a christmas present from play.com on the 18th,the last guaranteed date for christmas orders. The money was taken off my account the very next day. Last night, I recieved an email saying the DVD had been posted and will take 3-5 days :mad: I'm fuming, so called the customer 'chocolate teapot'…
-
Excellent service at Costa Coffee
As my previous avatar stated, I used to love Starbucks that was until I visited Costa Coffee the other day with my son. The Chocolissimo is to die for, is well presented with real cream on top, not synthetic. I had a chicken and bacon sandwich which was absolutely delicious. The surroundings were bright and airy and tables…
-
ntl customer service
Our set top box gave up on the afternoon of 23rd December. My husband called ntl customer service to report the fault and the chap on the phone proceeded to try and rectify the problem. The stb was remotely refreshed or something, a procedure which was supposed to take between 2-4 hours. A call was also logged for an…
-
Argos/incomplete toy packs
We got our 5yr old a medieval castle from santa .When he opened it on the 25th he was absolutely GUTTED to find 4 figures and all the weapons were missing. We told him that we would get a replacement and luckily one was in stock.So off we trot ,nice and early on boxing day morning to get the new one .Yes you guessed ,even…
-
marks and spencer
now I have not been too much of a fan since my problems with my car loan...but credit where credit is due. I ordered a bouquet of flowers with free vase to be delivered to my elderly aunt. No vase delivered, only found out yesterday when we visited. Emailed customer services this morning...replied...apology and vouchers on…
-
mydv.co.uk
A friend has just had a bad experience with this site, billing his card and then not delivering the goods as promised. Has anyone else had experience god or bad with them?
-
Samsung
Sons phone broke recently. One phone call to Samsung and a prepaid special delivery bag turned up. Posted on the Monday, repaired phone arrived on Friday with no cost to me as it was still under waranty. Very speedy service considering the proximity to Christmas!