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Archives for January 2015

Same problem for everyone. MSE Joe is online hopefully fixing
Same problem for everyone pineapple. MSE Joe is online hopefully fixing
Clicking on discussions does not open them
Clicking on discussions does not open them
Private messages and blank screens
i am trying to open a PM but I just get a blank screen and i'm trying to open the message below about blank screens but that one is blank too! what is going on?
site problems
Am unable to access threads.
Cheap Energy Club e-mail
I'm not sure where to put this, but this seems like a good place. I've just had the Cheap Energy Club e-mail saying "Yay! We hear your energy switch is complete" It has the question "Should I cancel my direct debit with old supplier?" and says "if you're in Credit with your previous supplier and are awaiting a refund you…
blank pages, reply function not working.
The site seems a bit glitchy this morning. When I try to answer a thread and press the submit button the whole page goes blank and does nothing. It's been mentioned over in Discussion Time. I just wondered if anyone here was experiencing the same? The thanks button doesn't seem to work, either, you just get a blank message…
Home Energy Services - dreadful service
As a "vulnerable customer" my welcome letter stated 365 days cover and peace of mind but when my boiler failed on Christmas Eve. they told me it would be several days before they could attend. The engineer failed to turn up and to cut a long story short I had to have the repair completed by another company since I was…
Does anyone else keep getting blank pages on MSE?
I've been getting 'blank pages' when clicking on the next page of a thread on DT. It's been happening for about 4-5 days now. Anyone else getting this? It's as though the page is loading, but it never loads - just stays white.
Mortgage Best Buys Error
Apologies if already mentioned: Mortgage Best Buys - MSE Total Cost Assessment calculates the fees and the repayments per year, but when adding them up it adds the fees as 0, giving a total first year cost of just the repayments, not including the fees.
Mobile friendly forum request
There are some apps out there that allow for easy reading of a forum on a mobile phone. Would like to hear about plans for MSE to adopt a mobile and tablet based forum.
DIY as a money saver - New forum area??
Ok as this is the only forum area where I can ask a new question: How come DIY is not a major money saving discussion area? As an active DIYer of anything I have saved thousands over the years, but it doesn't seem to be a topic covered on this site very much. How come? Shouldn't it be?
Difficulty starting a new thread!
I can only seem to start a new thread, on this "site feedback" sub board, it is the only time the 'new thread' button appears. On any other forum area or sub forum, there is no way to ask a new question. Is it because I am quite new? Or being thick? I've spent about an hour trying to find out how including watching the…
Double line spacing.........
Suddenly, whenever I type a response or start a thread, my para's have additional line spacing between them, why is it doing this? I have to keep going back to remove them. It should be only a single blank line. It's doing my head in, can't figure out what's wrong or where to change it. If I just stick a para directly…
Username change??
I've registered today but already want to change my username. Is that doable or do I need to delete my account and start again? Thanks, Dan.
Is there a section on the forum for Books/a Book club?
As per the title really, is there a section to discuss books, get recommendations etc? I'd love to start/join a Book Club type thread, join up with others on Goodreads and things like that. Is anyone else interested?
Problems with Forum view
I've always used the New Masthead stretchy view. Last night this was not showing correctly so I started to use New Masthead stretchy less bright but this morning that view is not correct either. So today I have reverted to the fixed width version which is working ok but I do prefer the stretchy one. Have you made changes…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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