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Cheap Energy Club e-mail
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grahamm
Posts: 82 Forumite
I'm not sure where to put this, but this seems like a good place.
I've just had the Cheap Energy Club e-mail saying "Yay! We hear your energy switch is complete"
It has the question "Should I cancel my direct debit with old supplier?" and says "if you're in Credit with your previous supplier and are awaiting a refund you might want to leave this in place" but it doesn't mention Martin's recent excellent advice of contacting your previous supplier and checking to see if you *are* actually in credit and if they have any money of yours which they should pay back.
It would be good it this was mentioned prominently as I got £64 back when I switched and checked if they owed me anything! :T
I've just had the Cheap Energy Club e-mail saying "Yay! We hear your energy switch is complete"
It has the question "Should I cancel my direct debit with old supplier?" and says "if you're in Credit with your previous supplier and are awaiting a refund you might want to leave this in place" but it doesn't mention Martin's recent excellent advice of contacting your previous supplier and checking to see if you *are* actually in credit and if they have any money of yours which they should pay back.
It would be good it this was mentioned prominently as I got £64 back when I switched and checked if they owed me anything! :T
if i had known then what i know now
0
Comments
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Well, I have switched several times with Cheap Energy Club. Out of experience I would always recommend to cancel your Direct Debit immediately and rather await a final bill, because there might be some disagreement about your meter reading not being accepted by your previous supplier.0
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