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Archives for October 2014

MSE Cheap Energy Club - Inaccurate Comparisons?
I've just inputted my details into the Cheap Energy Club comparitor, being very careful to identify my current tariff correctly and use exact consumption figures (I record usage every month and even graph usage over the years) so I am certain the numbers are correct. MSE Cheap Energy tells me I can save several hundred…
Still on Summer Time!
It's four days now since the clocks went back, but the forum is still on GMT+1. It's confusing reading posts from the future Could someone please tweek the appropriate setting?
Debt Solutions Guide
Afternoon, Nearly 2 months after the guide was published, there has been no contact on the discussion thread from MSE on how to resolve the numerous errors/ommissions/inaccruate information contained within it. Can you kindly advise when this will be looked at and corrected? Many thanks…
Current Forum issues
Hi everyone Sorry if you are struggling to access the forum. We believe we are being attacked by a DDOS which is where dodgy individuals use sophisticated software to mimic millions of users trying to get on the site at the same time. Rest assured we are on the case. Thanks for your patience! Andrea
Still problems after this afternoons trouble
I keep getting a message saying that my request has timed out and to please try again. IE11 on windows 7
Page not reloading after quick posting
The usual reload of a page to show the posted comment after a quick or other reply is posted isn't happening for me at the moment. Maybe a time-related glitch? No problem to see the posted comment if I reload the thread in another window so the post itself does go through.
Budget planner password 'forgotten' issues
I am extremely frustrated, I have just had to re register just so that as a last resort I can post here where I hope someone from admin might listen. I have been trying for months and months to get I to my budget planner on this website. It has all of my financial information in it and when I was allowed access I found it…
What do you have to do to get an answer from ADMIN !!!!
I've tried MSE Andrea . The Contact us form . Site Feedback . The advise of a fault email and FB . Other than resort to bush telegraph or Bongo drums does anyone have any ideas cos I'm right out of them :(
When?
When did this board become so nasty? Everytime I log on I see nasty comments & judgemental posts. This used to be a friendly & supportive place to be & it's a damn shame it's changed.
How do I find my posts?
I posted a question today and it has either been removed or moved. There is no help anywhere to explain why or where it has gone. I had to ask last time but because I come here infrequently I have forgotten next time around. Can't you make this a sticky or something?
Switching the order of post threads in linear mode
:xmastree:Am I missing something? Where there are tens/hundreds of threads, I'd like to be able to switch the default order of post threads in linear mode, oldest to newest, for them to be displayed to me newest to oldest. :xmassign: Thankyou! :easter_os
Chaps
New Laws regarding Internet Trolls
Not sure if this is the right place to post this (if not please move it). A new law has been introduced so that internet trolls who persistently troll can be prosecuted and sent to prison for a couple of years. You can read about it in this link. http://www.bbc.co.uk/news/uk-29678989 It might be useful for MSE and for…
Change Post Font - Permanently!?!
Hi all, Any tips/guidance on how to change my font permanently for each/every post....? I can do it on every individual post at the beginning ...but don't seem to be able to find/figure out how to amend the options for a perm change....? Any help appreciated! Thanks JHH
Slow Forums in the early morning
I know that I have posted about this before and after much ignoring on MSE Towers part, I finally got the answer that it was due to the server backing up. Well it has taking longer these last few days and now stretches to about one and a half hours from 5am to 6:30am. The only threads that show on the boards during this…
Unwanted changes to forum layout
Logged on to MSE forum tonight to find several unwanted changes: The menu across the top of the main forum site (that starts with Home, weekly email etc) has changed to an embossed white on white layout that is barely visible. The 'Quick links' tab used to drop down a list that included 'subscribed threads'. That doesn't…
Trouble scrolling?
I've found that if I am viewing the main board, and I click through on a thread name in the second column (shaded blue), I can see the last post but I can't scroll up and down through the thread. If I click through to the secondary board, and click on the thread from there, I can scroll through the thread as normal. Is…
What cookie is responsible for...
... changing the threads that I looked into recently from bold to normal font in board view? Sometimes this stops working, and deleting all MSE cookies does help. Is it possible to delete some particular MSE cookie to avoid logging in again? It's FF if it makes any difference.
Can I filter what threads show?
I always use the New Post button to see what's new since my last visit However there's a lot of threads I'm not interested in pulling up, comps for example, betting and a few others Can I filter these out ?
My tops deals list is showing last weeks
When I click on 15 October 2014, it brings up last weeks deals still not the deals listed under it. Is anyone else experiencing this? I hope it works before I go to bed.

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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