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Archives for October 2019

Wineselec
Has anyone had any dealings with a company called Wineselec ? My husband likes Veterano brandy, and I have often ordered it online from various Spanish companies and had no problems. This time i ordered it from a company called Wineselec. I paid by paypal, on 25th October, and have heard nothing from the company, no order…
Where has Rude Wines gone?
Hi All, I waited in for a delivery from Rude Wines yesterday which didn't arrive. When I went to contact them I discovered the website, twitter and telephone number have all disappeared! Does anyone know what's happened to them? I guess I need to contact my credit card to have my money returned. Thanks!
KitchenAid Artisan mixer
Hi I am preparing for Black Friday and this year's big Xmas present for my wife. I have decided to buy her an Artisan mixer from KitchenAid. Expensive item and prices very significantly across sites, so not sure where to look! Anyone know where there might be good deals for these coming up or which site typically has the…
H&M Big sale website error
H&M have a great sale online for members. Website also advertises at the reduced price when you search for sizes in store. I like to try clothes on so prefer to shop in store and sizes are running low online. Stores honour that reduced price advertised online. Spoke to customer services today. Loads of the current stock is…
Shoppix App login issues
looking for help, I have been using shoppix and receipt hog for a while now with no problems But the shoppix app has logged me out and now I keep getting wrong email,password even tho I know its the right one when trying to log in it says first time using Facebook to change the settings within the app , and again I have…
Sainsburys not selling fireworks this year
Sainsburys not selling fireworks this year https://www.getsurrey.co.uk/news/uk-world-news/sainsburys-has-stopped-selling-fireworks-17101166?fbclid=IwAR1xigqjJkSNmcoiCnr7gNwWUV4DbEhDSkzBlQeP2REiJFfzr3yqGHBv6hQ
Next marks and spencer sale?
Does anyone know when the next marks and Spencer sale is likely to be? Boxing Day sales?
RHS 12 months for the price of 9 - savings on RHS Flower Shows
Become an RHS Member - 25% off your first year when you pay by direct debit * Individual £47.25 ( when you pay by Direct Debit ) Unlimited entry to Wisley, Rosemoor, Hyde Hall and Harlow Carr for the member and a family guest or 2 children Free member access to more than 200 RHS Partner Gardens Members' Days or savings on…
Jessops owner plans to call in Administrator
If you have any gift cards (if they do them) then get them spent https://www.bbc.co.uk/news/business-50066623
Sainsbury Dyson sale?
So it’s all over the press but I’ve yet to see anyone who has actually got one?
charity gifts
Has anyone dealt with Good Gifts charity gifts? I only used them because they were recommended on MSE but I'm having trouble. They took my money immediately on 30th September but have not yet sent me the promised cards to give to people. I have emailed them twice and they say they have sent them. I can't find any uptodate…
Nectar Double up to return at Sainsburys again this year
Early news of another Nectar Double up event at Sainsburys running from 30th October until 19th November 2019. With thanks to goonertillidie at HUKD further details are here
Refused exchange without receipt?
In M&S today returned a coat for my grandmother who had lost the receipt. Wanted to exchange for a different coat of same value. Very rude lady at the till said she wouldn't exchange without a receipt...is this correct? Even their website states customers are entitled to a credit note. I want to take this further but not…
Mad as a box of frogs and even a web page to enhance it
Just a crazy muse https://www.supersaverdeliverytool.com is the enhancement. So in this case toolstation. Cost of item = £9.96. Cost of Postage = £5.00 Bottom line = £15.00 Except Add another item £0.25 then. Cost of items £10.21 Cost of Postage £0 Bottom Line = £10.21. More for less! With Amazon its £19.99 + postage or…
Being charged to refund?
Can this be legal? My wife bought a garment online from Gudrun Sjoden. It is a poor fit but more importantly the colours are much duller than illustrated online and in their paper catalogue. She chose the garment BECAUSE of the appealing colour. The day it was received (today) she was repackaging it for return when she saw…
Amazon Prime membership
Does anyone know round here when the best time usually is to sign up for Amazon Prime? £79 is a bit steep to me. Admittedly I did just cream £26 off them by signing up to their platinum credit card for a £20 gift card and then sniping a £6 bonus for topping up my amazon account with £80. So, I suppose If I just swallow it…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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