Wineselec

Lindalou

Has anyone had any dealings with a company called Wineselec ? My husband likes Veterano brandy, and I have often ordered it online from various Spanish companies and had no problems. This time i ordered it from a company called Wineselec. I paid by paypal, on 25th October, and have heard nothing from the company, no order confirmation, no dispatch details, absolutely nothing. I have tried contacting them by email, facebook, and customer services on their website, but had no response. They have taken my money for 12 bottles of brandy and now I am getting rather worried !

Browntoa

Seems that they are based in Barcelona.

Not the best feedback on Amazon

sarah1972

Lindalou wrote: »

Has anyone had any dealings with a company called Wineselec ? My husband likes Veterano brandy, and I have often ordered it online from various Spanish companies and had no problems. This time i ordered it from a company called Wineselec. I paid by paypal, on 25th October, and have heard nothing from the company, no order confirmation, no dispatch details, absolutely nothing. I have tried contacting them by email, facebook, and customer services on their website, but had no response. They have taken my money for 12 bottles of brandy and now I am getting rather worried !

Just do a PayPal claim/investigation and they will investigate for you

Lindalou

I have now opened a dispute for non receipt of goods with PayPal, and asked for a refund in full. I have recently checked their reviews on Amazon, eeeeeeekkkkkk, wish I had checked them first !! Watch this space !

Lindalou

Would you believe it !! 12 bottles of brandy arrived intact today, all well packed - great !! What a strange company, didn't reply to any emails, customer service queries or facebook messages, didn't acknowledge my order in any way, didn't send any shipping details....however...I have got my goods so just closed my PayPal dispute.