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Talktalk Refund
Hi, Earlier this year I had a nightmare of a time with TalkTalk and eventually cancelled everything with them - phone, broadband and mobiles. I now have a credit on my mobile account with them but can't figure out how to get a refund. I've looked on their help pages and it says on there that you request a refund online on…
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Where to buy a dual Sony mobile?
Hi, I want to buy a Sony Xperia (XA or Aqua) and I'd like it dual as I do use 2 SIM cards, but I can only find this phone on websites that sell it from China/HK, and I'm not sure they are reliable. (I'm worried they sell fakes) Does anyone where to find one of these phones in the UK, or any reliable online shop that might…
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Id mobile number
Just took out a monthly contract with Id mobile (part of carphone warehouse). Number i was allocated starts 07452 9..... People phoning me from other networks have found that their calls were not included in the normal minutes & they were being charged for the calls. Turns out that 07452 numbers followed by 1 to 6 are isle…
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Need tablet advice
I'm trying to find a tablet mainly for watching downloaded TV programmes (iplayer, Netflix...etc) I'm looking for a friend who is going into hospital so apologies if I'm not so full of all the details and apologies if this isn't the correct board to ask. As far as I know, the tablet needs to be able to have enough space…
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Ending Sim Only Contract Early
Im' with TalkTalk, the signal is bad. They promised me G4, but there is none. Am I able to get out of the sim only contract without paying a £100 fee? I heard this was possible where service was not acceptable. Thanks
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Note 4 bumper/side stickets
Hi, I have a Note 4 S view case - The case itself is very good but has no protection to the sides. Is it possible to have bumper or stickers for the sides in order to protect it? Please can you recommend one? Thanks MS
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Samsung Galaxy A5 help
I am planning to buy a Samsung Galaxy A5 (2015) from venturedirect.co.uk It is last years model so at a very good price. My concern is that the model number is SM-A5000 which is different than I expected. E.G. the wikipedia page shows SM-A500F Does this change in model number mean anything concerning? Is it an import not…
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Samsung S7 Edge broken glass - What rights do I have?
Hello, A few months ago I brought a Samsung S7 Edge phone and today I accidentally knocked it on the desk and a small crack has appeared in the corner of the screen. This was such a small knock that I feel that the edge of the screen must be poorly designed if it can not take the occasional knock without cracking. What…
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TPO 4G Switchover - Phone now not working
I'm PAYG with The People's Operator Anyone else having trouble with this? I took considerable care to follow all their instructions, but I now have a phone that won't work with either the old or new SIM. Anyone know what can be done about this? Contacting their help is useless as all that happens is that I get auto-replies…
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Surely this must be illegal?
Hello Need some advice. I had a contract with three mobile for years. It became a rolling contract a few years back. Recently they increased their prices. So i went and got a PAC and left. I got my final bill and it was only a refund of £2 which made no sense and had other charges of £6 on it which made no sense. I called…
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Samsung S7 Edge broken glass - what rights do I have
Hello, A few months ago I brought a Samsung S7 Edge phone and today I accidentally knocked it on the desk and a small crack has appeared in the corner of the screen. This was such a small knock that I feel that the edge of the screen must be poorly designed if it can not take the occasional knock without cracking. What…
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Surprisingly enough....VODAFONE!!!
for 1 year vodafone were charging me extra amounts on my bill every month, this leading to hours upon hours of phone calls, every month to get it rectified. Each month it would be and then the next month it would happen again. I got the communications ombudsman involved and vodafone offered te following: (taken directly…
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TPO/EE Unbelievable Mess
Hi all, Looking for some help on how to proceed with TPO. In there switch to three they have manged (or ee the provider)n to 'lose' my number and I haven't had use of service for 7 days. I can't port because the number is lost with ee. I have emailed them but all you get 'we are aware and have no update' emails. I've…
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Cheap Phone Moto E 2015 (4G) £50 Sainsburys
This phone is available at my local Sainsburys for £50, at Amazon its over £70. In my opinion it's the best Android phone for the price and is well supported by third parties. It does what is required and I have had no issues other than finding it difficult to unlock (to use on a different network).
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Orange are telling me I owe them money 2 years later!!
Hi all, I'm a newbie so please be gentle with me. In March of this year I recieved a letter from Orange telling me they were transferring an amount I owed to a debt company. As I had cancelled my contract in April 2014 I assumed there had been an error. I telephoned the debt company and then Orange (now EE) and they told…
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S6 Edge+ - Replacement or repair? Reasonable solution?
Hi, For Christmas I purchased a Samsung S6 Edge+ - Sim free from Tesco for DD In the past week the power button has started to stick and doesn't allow it to be locked. Once it is powered off and struggles to be powered back on Having contacted Tesco, they want the phone sent in for a repair rather than a replacement No…
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How EE (Orange) cost me £2500
I have been dealing with EE for nearly 3 years, they originally did not update there systems to say I was not continuing with a contract and was cancelled before I even had the handset. This went on as I thought it was all sorted to then find I was being chased by a debt collectors company on Orange now EE's behalf. This…
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PAC Code question
A while back I requested a PAC code from my current provider (Life mobile). This was to see if it would prompt them to offer me a better deal to stay (they didn't). The PAC expires on the 23th July. I have found a deal with Three but the sim wont arrive for another couple of days. The question is, if the PAC expires on the…
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Are talkmobile phones locked?
As the title - if I take a contract with talkmobile direct, not through a reseller, will the phone be locked? Thanks
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Vodafone - Sure signal v3 running warm
Having just moved to Vodafone and get the sure signal setup, works a treat, one query, my sure signal box (top half) is fairly warm when touched (have nothing plugged in to the the pass through plug) . Do others find this,is this normal ?